Jobs Home > Job Search > Online Resources Corporation > Client Project Manager

Client Project Manager: Online Resources Corporation

About our Company:
Online Resources (Nasdaq: ORCC) powers financial interactions between millions of consumers and the company s financial institution and biller clients. Backed by its proprietary payments gateway that links banks directly with billers, the company provides web and phone-based financial services, electronic payments and marketing services to drive consumer adoption. Founded in 1989, Online Resources has been recognized for its high growth and product innovation. It is the largest financial technology provider dedicated to the online channel. ORCC is headquartered in Chantilly, VA with regional offices in Parsippany and Princeton, NJ, Woodland Hills and Pleasanton, CA, and Columbus, OH. For more information, visit www.orcc.com.

Position Title:
Client Project Manager

Position Summary:
Client-facing project manager responsible for managing/coordinating the activities of multiple complex implementation and conversion projects; ensures that project objectives, plans and schedules are prepared, reviewed/approved and implemented in a timely fashion; establishing objectives for all assigned projects, for setting the direction for the project team. Problem solving is focused on resolution of business issues confronting the projects. These issues arise at the functional level, cross-functional level and cross-project level. The resolution of problems requires knowledge of company policies to identify appropriate courses of action.

Essential Functions:
1. Project Management
Implements projects on schedule per Online Resources budget goals. Follows formal project execution standards. Assists in documenting formal project process documentation in conjunction with Manager, Client Project Management.

For each project, identify and monitor: overall project timeline, project milestones, project risks and mitigation strategies, tasks, resources, dependencies and critical paths. This includes advising the Financial Institution of the various options associated with Online Resources standard and/or custom services.

Interact with external third parties, including resellers and Financial Institutions vendors, such as core processors and EFT authorizers to facilitate the implementation of services. Coordinate with such vendors to ensure accurate requirements and roll out processes.

Escalates appropriately, keeping management apprised of risks.

Coordinates the inter-disciplinary activities of project team members in their capacity as team members. This is a matrix management function shared with the team members Direct Management.

2. Professional Services
Consults with manager as appropriate for SOW creation. Collaborates with client business executives, sales, and/or client project manager to ensure client is guided to best solution.

3. General Management
Participates in process re-engineering efforts in collaboration with Manager, Client Project Management and staff. Consults with Manager, Client Project Management on escalations to help clients understand potential solutions to issues. Creates weekly status report. Updates time reporting daily.


4. Technical Proficiency
Participate in training team on product, organizing formal or brown bag seminars on a regular basis. Coordinates with Manager, Client Project Management to update processes and documentation as necessary for new product releases.


Qualifications:
Bachelor s degree or equivalent experience.
Minimum of 5 years of Project Management experience.

Required Certifications:
Project Management Professional certification a plus.

Required Skills:
1. Excellent written and verbal communications skills.
2. Previous experience managing client-facing projects.
3. Ability to work in a fast-paced, dynamic working environment.
4. Strong organizational skills.
5. Familiar with Office Suite including Word, Excel, Project, and Outlook.
6. Ability to work independently, knowing when to seek guidance.

Desired Skills:
1. Previous financial industry experience.
2. Previous experience managing business process re-engineering process.
3. Ability to build relationships with and influence other functional areas. These relationships will be at the subordinate, peer and supervisor levels.

What Online Resources Offers:
Competitive Compensation
Health, Dental, Life, AD&D and Disability Insurance
Paid Leave
Stock Purchase Program
Tuition Reimbursement
On-Site Fitness Center
Pet Insurance
Free Home Banking
Casual Dress Code
Excellent Team Atmosphere
Many additional benefits and perks! Some of our "fun" benefits include: Onsite Professional Hair Stylist, Dry Cleaning Pickup and Delivery, Company Athletic Teams, Annual Barbecue, Hallway Golf and other exciting events throughout the year!

For quickest consideration, please send your resume to the "Apply Online" link below.

Online Resources is proud to be an Equal Opportunity Employer

All final candidates must pass a background check and drug test


Apply Online