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Collection agent: PACIFIC COAST MEDICAL STAFFING

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Company NamePACIFIC COAST MEDICAL STAFFING
Job CategoryCustomer Service; Accounting/Finance
LocationSt. Louis, MO
Position TypePart-Time, Contract
Salary$35,000 to $50,000 per year
ExperienceUnspecified
Date PostedMay 4, 2008
View PACIFIC COAST MEDICAL STAFFING profile and job listings
Apply Now: A Better Job Search Experience. Learn Why
If you are looking for an opportunity to increase your skills, move forward in your career, and gain entry into a company where performance is rewarded we can offer you the position of entry-level collection agent.

This position is perfect for someone who is great with both people and numbers. Money motivated and aggressive self-starter will be keys to success in this growing dynamic organization. The company needs high achievers to join their team. In return, they offer competitive compensation including a bonus based on your specific performance.

Collection agent follows established guidelines to ensure the timely and accurate collection of payments under general supervision. Will be responsible for following up with existing clients, collecting and servicing customers for software company. Must demonstrate the ability to actively listen to customer questions and concerns and respond in a polite, but firm manner. Must demonstrate patience, tact, empathy and problem-solving skills with good voice qualities also be able to understand and implement collection policy and procedures.

Responsibilities:

  • Contact delinquent customers through various means, including letters of in person.
  • Review, analyze, and determine course of action to resolve delinquent status.
  • Routine outbound/inbound courtesy telephone calls to customer to ensure receipt of invoice, explain billing as necessary and obtain payment commitment.
  • Asking for payment in full on every call or working with customer to establish payment options and other arrangements within defined limits on delinquent payments.
  • Prepares reports using to reflect collection status.
  • Escalates billing and collection issues.

Requirements:
  • Strong organizational, communication, negotiation, and decision-making skills.
  • Good computer skills
  • Goal/bonus oriented professional with strong work ethic
  • Collections or customer service experience is preferred, but not mandatory
  • Positive attitude towards debtors
  • Ability to work in intensive environment
  • High School diploma
Considering the current workload, this vacancy could be counted as part-time, thus besides earning a stable salary and commissions for every situation resolved, your work will provide you a flexible schedule.

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