Everest Institute - Kendall, FL campus
REQ#:09-2076
General Duties:
- Support the Academic Department by providing students an opportunity to discuss issues and concerns and participate in problem solving.
- Develop, monitor and facilitate the activity of the student retention program. Provide student services to support the student body and maximize student completion rates.
- Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.
- Plan, implement and direct programs and services that assist students to reenter, continue, and complete their academic programs.
- Coordinate specific programs to assist students with academic, and personal issues that may interfere with their academic programs.
- Develop, manage and coordinate the Institutions retention plan.
- Correlate attrition/retention statistics to identify student withdrawal patterns, such as identification of specific courses or faculty that have high drop rates, or additional problematic or challenging areas.
- Establishes a plan of action to address such patterns.
- Provide administrative coordination, support, and advice to student support programs, such as peer tutoring.
- May develop a referral/mentoring group for students seeking help or needing assistance.
- Phone all students that have withdrawn to establish reason for withdrawal and possibility for re-entry.
- Prepare and send out letters to students that can not be contacted by phone.
- Maintain daily log of contacts.
- May assist with graduation ceremony and student appreciation days. Perform other duties and responsibilities as assigned.
- The duties and responsibilities listed above are representative of the nature and levels of work assigned and are not necessarily all-inclusive.
Requirements
- Bachelor's Degree required.
- 3 to 5 years experience directly related to the duties and responsibilities specified.
We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.
Qualified candidates ONLY - apply online for consideration and the potential opportunity to work with a dynamic and growing company