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Fill-In Call Center Assistant: Dean Health System

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Job ID45637
Company NameDean Health System
Job CategoryHealthcare; Healthcare
LocationMadison, WI
Position TypePart-Time, Employee
SalaryStarting at $13.70 per hour
Experience2-5 Years Experience
Date PostedMay 10, 2008
View Dean Health System profile and job listings
Hours: Fill in hours as needed. The Call Center is open 24 hours a day, 365 days a year. Must be able to work at least 32 hours per month. Variable shifts. 6:30am - 2:30pm, 2:30pm - 10:30pm, and 10:30pm - 6:30am.
Duties: Directing all calls, messages and pages as indicated per answering service/provider protocols; screening overflow calls from the Dean On Call nurse triage line and the physician referral line; performing apointment scheduling and seminar registration functions as indicated per Call Center protocols as well as management of clerical functions within the Dean On Call department.
Required Skills: High school diploma or equivalent; good decision making, communication and organizational skills; pleasant, outgoing telephone manner; ability to perform multiple tasks in a busy, ever-changing environment; and previous PC training/experience.
Preferred Skills: Multi-line telephone experience in a medical setting.
Comments:
Pay Rate: $13.70 per hour.

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