iLevel Customer Service Representative: Weyerhaeuser
| Job ID | 01005110 |
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| Company Name | Weyerhaeuser |
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| Job Category | Customer Service; Construction/Facilities |
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| Location | Henderson, CO |
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| Position Type | Full-Time, Employee |
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| Experience | Unspecified |
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| Date Posted | November 3, 2009 (Reposted Nov 19) |
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| View Weyerhaeuser profile and job listings |
 | | |  | | |  | WE LEAD
We're Weyerhaeuser, a world leader in forestry products and research. From supplying the lumber to build our homes, to uncovering more advanced forestry applications, we're releasing the potential of trees to create a better tomorrow for all of us. WE PERFORM
We have the resources, size and diversity to offer you a wide range of employment opportunities that span the globe-including careers in science, engineering, finance, sales, marketing, customer service and forestry. Plus, we offer cross-functional flexibility and leadership programs that prepare you for greater responsibility and unlimited advancement opportunities. WE INVENT
Our team-oriented culture permeates throughout every aspect of our organization. From upper management on down, we're all challenged to take the initiative, explore new ideas, and do the very best job possible. To that end, we've uncovered novel uses for trees, including alternative sources for food, fuel and medicines. WE GROW
Our commitment to the environment is second to none, and is driven by a forest management policy based on 100 years of knowledge and insight into the forest and its cycles. But protecting our forests is just the beginning. Because we also do everything we can to conserve energy, reduce pollution and protect our natural resources. WEYERHAEUSER.COM/CAREERS |
| iLevel Customer Service RepresentativeDescription Weyerhaeuser's iLevel business is leading the world's structural framing market with innovative products, systems, and services for use in a variety of residential, light commercial and home improvement applications worldwide. We're looking for people who can contribute, grow, think, dream and create! We thrive in a culture that embraces diversity and rewards imagination. Our associates are the real reason we've been in business for over 100 years. Their skill and ingenuity have made Weyerhaeuser one of the largest manufacturers and distributors of wood products in the world with annual revenues over $22.6 Billion. Our focus is as much on building our people as on building the business. We are committed to creating an environment where individuals can flourish, where diversity is encouraged and where our communities are supported. We seek out achievers, leaders and visionaries. In return, we offer a competitive salary, excellent benefits, and outstanding career development. Background: The Customer Service Representative is a member of our Service Center which is aligned within a dynamic Sales & Marketing organization. We develop an array of proprietary software applications (TJ-Xpert™, TJ-Beam™, TJ DesignMate™) that allow our strategic partners to design, layout and perform material optimization for engineered lumber and other structural frame products. This position reports to the Residential Sales Manager. Qualifications Key Functions: .The Customer Service Representative role provides support alignment to the Sales divisions, regions, and Customers. CSRs also work closely with manufacturing, distribution, and invoicing to meet Customer order fulfillment expectations for Engineered Wood Products as well as supporting sales of third party products. The successful candidate will deliver high quality order-entry and telephone communication services to Customers and other members of the team. Requirements: . - A minimum of 6 months related work experience is required.
- A Bachelor degree is desired.
- Strong interest in a sales career and some sales experience preferred.
- The successful candidate should possess a high level of initiative, aggressiveness, and can-do attitude.
- Must have excellent interpersonal skills, demonstrated track record of success, excellent oral and written communication skills, work cooperatively and contribute to a high performing team environment.
- Must be tenacious, creative, and have a hunger for overcoming obstacles and accomplishing goals.
- Strong PC, MS Office and Internet skills.
- Must have a commitment to continuous education and improvement.
- This position is located in Henderson, CO (relocation assistance is not available).
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