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Desktop Technical Support Intern (DTSIBED109): Health Dialog Services Corp.

Job ID213242
Company NameHealth Dialog Services Corp.
Job CategoryTechnology
LocationBedford, NH
Position TypePart-Time, Employee
ExperienceUnspecified
Date PostedNovember 13, 2009 (Reposted Nov 18)

Health Dialog is a leading provider of care management services and is a wholly-owned subsidiary of BUPA, a global provider of healthcare services. Health Dialog helps physician groups, health plans, government agencies, and self-insured employers improve healthcare quality while reducing overall costs. The firm's offerings include disease management, analytic services, telephonic and online Health Coaching, health and wellness initiatives, and other care management support for individuals, payors, and physicians. Health Dialog helps individuals become more actively engaged in the management of their health and healthcare and have more effective relationships with their physicians.

The Desktop Technical Support Intern will assist the technology staff with various projects to support the organization’s technological needs. The intern maybe asked to perform any of the following tasks:

  • Experience installing, configuring, maintaining, and troubleshooting both Microsoft Windows Operating system environments.
  • Standard MS Office software support.
  • MS Windows file and print server administration. Knowledge of backup solutions.

Primary Responsibilities

  • Set up new employee computer workstations and install software.
  • Upgrade employee workstations with hardware and software.
  • Assist with the organization’s help desk to assist staff with computer problems.
  • Assist in maintaining the organization’s asset database.
  • Assist in completing tasks as assigned for IT related projects.
Required Skills
  • Basic Windows 2000/2003 AD Server knowledge and understanding
  • Basic understanding and ability to use standard IT call tracking systems
  • Basic Knowledge of:
    • VPN software
    • Oracle
    • Siebel
    • Internet Protocols
    • MS Office Suite
    • MS Windows XP
Please apply directly at:
http://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=213242&company_id=15988&jobboardid=14

Health Dialog is an Equal Opportunity Employer and does not accept unsolicited resumes from third party search firms.


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