Job Description:
Provide support for implementation, troubleshooting and
maintenance of IT systems. Manages IT system infrastructure and
any processes related to these systems. Provide support to IT
systems including: day-to-day operations, monitoring and problem
resolution for all of the client problems. Provide second level
problem identification, diagnosis and resolution of problems.
Provide support for the dispatch system and hardware problems
and remain involved in the resolution process. Provide support for
the escalation and communication of status to management and internal customers. Must possess experience in one or mores systems and architectures and associated hardware: mainframe, mini, or client/server based.
Clearance: Candidate must possess a National Security clearance with Full Scope Polygraph. Required Skills
Bachelor's degree and five years related experience. Clearance: Candidate must possess a National Security clearance with Full Scope Polygraph.
Desired Skills
Monitors, analyzes, troubleshoots, and/or evaluates hardware,
software and other network related problems; provide technical
expertise for performance and/or configuration of the global
networks and systems. Performs general LAN/CAN/WAN
administration. Schedules conversions and cutover. Coordinates
with all responsible users and sites to resolve network or system
incidents. Responsible for monitoring, tracking and evaluating
global Information Technology Infrastructure inciden
Education
Bachelor's degree or equivalent and five years related experience.
Experience
Bachelor's degree or equivalent and five years related experience.
Requirements
Hazards
More about Dell Perot Systems
Dell Services is committed to Equal Employment Opportunity. It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
