Inbound Representative: CCS Medical

CCS Medical is a leading, national healthcare company that has been serving healthcare professionals and their patients since 1990. We are dedicated to providing caring, compassionate, reliable, and cost effective home health services to our valued customers to treat their chronic medical conditions and improve their quality of life. We are currently seeking an Inbound Representative for our corporate office in Clearwater , Fl

Hours:

Monday – Friday 10:00am – 7:00pm

Job Duties:

· Processes in-bound calls regarding billing inquiries and to explain insurance benefits, account balances and review/reconcile/adjust account.

· Establish patient payment schedule.

· Obtain verbal authorizations for credit card payments.

· Routes departmental To-Do’s.

· Follows all current Medicare and Medicaid regulations and requirements to ensure continual compliance.

· Focusing on reducing delinquent accounts and achieving maximum collections from all sources.

· Documenting all activities as completely as possible.

· Achieving productivity goals based on call volume, dollars collected, and aging period.

Qualifications:

· High school diploma or GED equivalent and 6 months to one year office experience.

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

· Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CCS Medical is an employee-oriented company with a total team approach. Employees enjoy great health, dental, and disability insurance benefits (large portion of premiums paid by the company), including a 401K plan with generous company match and vesting schedule, plus paid time off within the first year. EEO/DFWP

If your experience meets the requirements listed above, and you would like to be considered for this position, please forward your resume to this posting.