UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.
Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.
Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?
Instructional Training Designer/Writer - Golden Valley, MN-312983
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Description OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
Instructional Training Designer/Writer - Golden Valley, MN
Position Description:
Leads and manages all phases of small to mid-size instructional design and communications development projects in support of Clinical Operations' business needs and organizational values. Uses standard instructional design processes, templates and guidelines to design, develop and maintain training materials within established timelines.
Primary Responsibilities:
- Interviews and consults with key business leaders and subject matter experts (SMEs)
- Creates project plan and ensures overall project is delivered on schedule and within scope
- Communicates effectively to provide project status updates to supervisor, requester and other business leaders
- Works collaboratively with stakeholders to create and communicate overall training/communication approaches
- Designs, develops and maintains materials such as manuals, participant guides, training updates, quick reference guides and communication independently
- Incorporates the use of varied delivery alternatives, including self-study, instructor-led, computer-based, web-enabled and other options
- Monitors and evaluates the impact of training and communications
- Identifies ongoing and re-training needs and recommends solutions
- Participates in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined. Qualifications Qualifications:
- 2 years excellent writing skills is required
- 2 years of experience in instructional design, training, and adult learning theory and application; demonstrated ability to recommend and create a variety of training solutions based on needs
- Application of effective verbal, nonverbal, and written communication methods to achieve desired results
- Organization skills and experience leading and managing small to medium sized instructional design projects
- Intermediate to advanced skill of Microsoft Office applications (Word, PowerPoint, and Excel)
- Skill in basic graphics editing software, such as Snag It
- Effective interaction with others in order to produce meaningful outcomes
- Facilitation skills
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. |