Senior Quality Assurance Engineer SaaS (Email): Webroot Software

Senior Quality Assurance Engineer SaaS (Email)

Webroot is seeking a Senior Quality Assurance Engineer for our SaaS QA team. The SQE will perform complex testing tasks requiring planning, scheduling and testing to assure that developed products meet design specifications and are within total quality management limits and standards. This SQE will contribute in Linux/Unix based edge device and SaaS product testing including functional testing, some programming/scripting, setup and configuration of lab environment, performance profiling and systems tuning. This position requires communication with product developers and technical support specialists on product issues, workarounds, and defect resolutions.

RESPONSIBILITIES

· Ensure software releases meet Quality Assurance specifications with regard to expected features, functionality and quality, by implementation of a test plan, and through comparison of the end product with respect to the finalized requirements documents, product descriptions, and technical design specifications.

· Provide necessary feedback to software developers and designers to eliminate defects within the product as early in the development process as possible.

· Participate in all phases of the project, from review of requirements and design to final system testing and launch

· Develop test cases/harnesses and test products to meet assigned requirements

· Construct/maintain automated testing framework and other testing tools to perform performance/stress and load testing suites

· Render detailed defect descriptions and support materials into the defect tracking system

· Interact with Development team to ensure a comprehensive engineering documents and test strategy

· Documentation reviews for Technical Publications deliverables

· Operate primarily in a Linux environment.

· Assist with setup and maintenance of QA Lab networking environment as required for test execution.

REQUIRED SKILLS AND EXPERIENCE

· 7+ years experience in Quality Assurance, including:

o In depth knowledge of QA test methodologies and strategies

o Ability to demonstrate a systematic approach for identifying and rendering complex test cases

o Proficiency with root cause analysis

o Expert understanding of the SDLC (e.g. Agile)

o Experience in rendering and reviewing metrics for assessing readiness of product release

o Performance monitoring and analysis

o Excellent analytical skills and attention to detail

· 2+ years working with Email protocols (i.e. POP, IMAP, SMTP) and mail clients like Outlook, Outlook Express, Thunderbird etc. and mail servers like Qmail, Microsoft Exchange Server etc.

· 2+ years experience in creating test suite for API’s (HTTP based required).

· 5+ years proven work experience with testing, troubleshooting and debugging complex enterprise software applications

· 4+ years experience working with Linux and/or Unix Operating Systems

· 4+ years working with network communication protocols (i.e. HTTP, FTP, TCP/IP, SSL)

· 2+ years experience testing highly available and high performance/throughput systems

· PHP scripting experience a plus

· Previous programming or white box testing experience a plus

· Experience working in an Agile development environment a plus

· Security industry experience a plus

· Bachelor’s Degree in Technology, equivalent industry experience is acceptable

If you would like an opportunity to work with this widely recognized worldwide leader in technology security, send your resume to jlandau@webroot.com for consideration.

Principals only- no third parties, please. Webroot Software, Inc. is an Equal Opportunity Employer.

About Webroot Software

Webroot provides industry-leading Internet security solutions for consumers, enterprises and small and medium businesses worldwide. Webroot products consistently receive top review ratings by respected third parties and have been adopted by millions globally. In addition to our award-winning business and consumer software, Webroot now protects enterprises with Webroot® Security Software-as-a-Service (SaaS). Webroot Web Security SaaS and Webroot E-Mail Security SaaS are subscription-based services that provide on-demand web, email and archiving solutions, giving organizations a flexible and cost-effective alternative to on-premise security.

Founded in 1997, Webroot is globally recognized for providing innovative, best-of-breed security solutions that protect personal information and corporate assets from online and internal threats. The company is privately held and backed by some of the industry's leading venture capital firms, including Technology Crossover Ventures, Accel Partners and Mayfield. Webroot currently has more than 300 employees worldwide. Our headquarters are located in Boulder, Colorado, with offices in Mountain View, California, Europe, Japan and Australia.