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Counselor-Speclzed Corp Trvl: American Express

Job ID117280BR
Company NameAmerican Express
Job CategoryHospitality/Travel
LocationOmaha, NE
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Date PostedOctober 1, 2009 (Reposted Oct 26)
American Express
View American Express profile and job listings

Counselor-Speclzed Corp Trvl



American Express Corporation has been in business for over 150 years. American Express Business Travel is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings and outstanding customer service. We need excellent employees like you to help us to continue this tradition. Responsible for providing corporate business travel arrangements for corporate clients, including air, rail, hotel and car for domestic and International reservations around the world. Ability to counsel clients on efficient routes, complicated International itineraries, lowest available fares, exchange rates, travel products and services, while ensuring optimum customer service through the effective use of multiple GDS systems. This means the TC will own the reservation from start to ticketed PNR. Positive telephone techniques are a must. Ability to work independently in a fast paced environment. Must be able to work any shift in a 24/7 environment. Must be willing to accept change on a daily basis (Shift differential may be available depending on shift worked).

Minimum three years experience with corporate travel. Must be able to work multiple GDS systems. Extensive International faring, construction of complex itineraries and destination knowledge is required. Outstanding customer servicing skills to uphold the Blue Box Values and Customer Care Principals of the American Express Brand. This position requires decisiveness, attention to detail, excellent verbal communication skills, understanding of how to think through processes from an end to end perspective is strongly preferred. Must be able to work any shift in a 24/7 environment. Must be willing to accept change on a daily basis (Shift differential may be available depending on shift worked). Relocation may be available for those who qualify.

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=834953-1880-8762


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