EHR Senior Business Analyst- Clinical Content Build - Ambulatory: Sutter Health

The EHR Senior Business Analyst implements and supports assigned applications from both the application-user and technical perspectives. They are considered experts in the EHR application as it functions for clinical users and will provide application and some technical support for the product line in addition to providing triage and troubleshooting assistance to the product customers and Help Desk staff. They will be responsible for the build of the application function for which they are certified and because of the integration of the application and its individual functions, will be expected to work in concert with other analysts in the ongoing build and support of the system. The Sr. Business Analyst works closely with other IT department groups as well as their vendor counterpart and may assist with some of the technical aspects of product implementation/rollout and support. The incumbent will monitor the systems for data quality, efficiency, operation, and data integrity across the various application functional components - (ED, Orders, Documentation, Pharmacy, Ambulatory processes). This position assists in critical work in system analysis, design, development, documentation, and configuration as well as testing and training of the product. It is critical this incumbent has a thorough understanding of hospital inpatient, clinic outpatient operations, along with understanding the technical environment of product lines they are responsible for. This position will manage and or participate in implementation projects as well as major installations of the product supported.

· Education:

A bachelor's degree in Health Care Administration, Information Management, Computer Science, the Application area, a related Health Care field is required.

-OR-

A certification in Business CPMA from HFMA, Registered Nursing, Technology, or Therapy is required.

-OR-

The equivalent combination of education, training, application/hardware support, hardware/software installation projects, and hospital/clinic operation experience may be substituted.

This position requires certification from Epic in the product focus to which they are assigned.

An MBA or PMI certification is preferred.

· Experience:

A minimum of five to seven (5-7) years of experience in a related area is preferred. Certification in Epic product focus, ambulatory, or inpatient at time of hire is preferred. Software/Hardware implementation experience using diversified product lines of information systems is required. Experience managing, supporting, and/or implementing complex projects that require coordination of resource, budget development, and project planning is required. Hospital and/or other health care application experience preferred.

· Knowledge:

Knowledge of health care operations and structure, department-specific policies and procedures and workflows, general requirements in an integrated delivery system, and use of information system applications in the practicing health care environment is preferred. Knowledge of systems analysis and design in a PC-Windows, client-server, or midrange environment is desired. Knowledge of current technology and how it is best utilized in designing systems and implementing applications is desired.

Working knowledge and understanding of information technology concepts and technologies is required. A good working knowledge of computer science, related programming, data structures and relational databases is preferred. Significant knowledge of computer systems hardware and software is required. Working knowledge of one of the following: MS NT, SQL, RPG and/or various databases (e.g., Informix, Mumps, Oracle) is required.