*Senior Practice Consultant - RSA Adaptive Authentication Practice: EMC Corp.

*Senior Practice Consultant - RSA Adaptive Authentication Practice

Job Title: Professional Services Consultant - RSA Adaptive Authentication Enterprise Security Software Implementation

Job Description:

Summary:

RSA, The Security Division of EMC is headquartered in Bedford , Massachusetts . RSA is the expert in information-centric security, enabling the protection of information throughout its life cycle. RSA enables customers to cost-effectively secure critical information assets and online identities wherever they live and at every step of the way, and manage security information and events to ease the burden of compliance. They offer industry-leading solutions in identity assurance & access control, encryption & key management, compliance & security information management and fraud protection. These solutions bring trust to millions of user identities, the transactions that they perform, and the data that is generated. RSA, The Security Division of EMC, was formed in September 2006 following EMC Corporation’s acquisitions of RSA Security and Network Intelligence.

The Practice Consultant is a customer-facing technical member of RSA Consumer Solutions Professional Services team. The ideal candidate should be an enthusiastic technology evangelist who truly enjoys working in a dynamic collaborative team environment.. The Practice Consultant responsibility within projects may include analyzing requirements, implementation, customization, integration and documentation for the customer. The Practice Consultant works closely with sales, project managers, engineering, CTO office, other TS personnel, and the customer to ensure a smooth implementation and transition from start-up to integration/production mode. Key responsibilities include the successful execution of all consulting engagements, which encompass evaluating customers' strategic business issues, identifying requirements, creating business case justifications, and proposing appropriate enterprise solutions. Capable of working with minimal supervision. Knowledgeable of industry best practices in the implementation of complex technical solutions. Demonstrates strong interpersonal skills. This position will require travel throughout the United States .

This person primarily engages with the business and technical staff of the customers of RSA solutions and also works closely with RSA's engineering group in a fast paced, deadline and results oriented environment. The candidate should have a genuine enthusiasm for implementing cutting-edge technology, ensuring customer satisfaction and quality product performance.

Primary responsibilities will include, but are not limited to:

• Installation and configuration of enterprise web software


• Coordination with customer: business managers, security / compliance managers, web developers, database administrators and IT administrators


• Quality validation of completed installations.


• Customer relationship and project management elements


• Provide punctual, on-site installation, training, and customization services


• Provide product training via phone and Webex


• Some outside-normal-hours visits as necessary


• Logging all issues into databases


• Proactive following-up on all issues and visits


• Analysis and debugging of technical issues


• Provide technical documentation and knowledge base updates

Minimum requirements for consideration:

• Minimum of a Bachelors Degree in a technical discipline (Engineering, Computer Science, Information Systems/Science, Mathematics, etc.) or equivalent experience


• 5 years experience in hands-on implementation of enterprise level web software.


• 3+ years of demonstrated success in customer-facing engagements/ activities.


• Positive, can-and-will-do, team player attitude.


• Resourceful and self-sufficient, ability to work independently, finding creative solutions and engaging resources as needed to complete implementations.


• Highly detail oriented and proven ability to find root cause of system problems.


• Ability to create a positive customer experience through effective communication and expectations management.


• Ability to quickly understand, internalize and disseminate new concepts and technologies.


• Ability to clearly relay technical knowledge to both technical and non-technical people, written and verbally.


• Ability to manage multiple, concurrent tasks.


• Systems experience with Windows and Unix or Linux .


• Software development experience desired with two or more of: Web services/SOAP, XML, Java, ASP, javascript, .NET.


• Administration experience desired with one or more of the following: Apache, Tomcat, IIS, WebSphere, BEA Weblogic, Servlet Exec, Oracle , DB2 UDB , MS *SQL Server.


• Working knowledge of enterprise level networking (TCP/IP, VPNs, SFTP, Proxy, Firewalls).


• Willing to travel (up to 40%).

Additional Beneficial Experiences:

• Work experience with financial institutions, specifically internet banking / finance systems.


• Experience with voice, speech or telephony (VUI design/ASR/PBX/ACD/T1/ISDN PRI/IVR/VXML).


• Certifications in Java development, Oracle DBA, or Project Management.


• Work experience in secure mission-critical data center environments


• Any type of technology consulting

EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC's products and services can be found at www.EMC.com.

If you're looking to make a difference, not just in technology but wherever people live and work, to advance what's possible and move the world forward, to work with the sharpest minds in information-come to EMC. And if you're looking for greater balance in your life, we can help there too with healthy work styles, full tuition reimbursement, personal wealth-creation support, and unlimited opportunities to do important and exciting work in IT. For more information on careers at EMC and to apply, click here.

EMC values an inclusive work environment where every employee is encouraged to share their ideas and talents, so we can leverage our diversity. From our diversity, EMC draws the strength to be a world-class company.

EMC is committed to creating an environment of inclusion that has many dimensions-cross-geography, cross-organization, and across traditional lines of difference, such as gender, sexual orientation, ethnicity, and race.

Thanks,
EMC Team