| Retail Sales Rep At T-Mobile, we help customers connect with the people who matter most in their busy lives. That takes new ways of thinking and an appetite for challenge every day. Our retail stores are where we deliver on the promise of great service and our retail team members are the people who make it happen. Do you stop at nothing to ensure every customer knows they're in good hands? Then get ready to shine. We offer a high-energy team-oriented environment, where your love of technology and people skills will be respected and well-compensated. Our products are the best in the business, and our passion for service is second to none. So when the customer walks through the door, you're ready to connect and offer the perfect solution, every time. Together, we can do great things. The benefits of teamwork Career growth, personal recognition and diversity are all part of our high-energy culture. Team members enjoy competitive pay, generous paid time off, wicked-cool wireless discounts, education assistance, medical/dental, a superior company-matched 401(k) plan, training and development and more! LEADERS COACH AND DEVELOP LEADERS!
Our Retail Sales Representatives are motivated, tech-savvy pros. These positions offer a great vantage point from which to hone professional sales techniques, learn all about the technology T-Mobile offers, and discover how you can earn solid income the first year on the job.
OPPORTUNITY -- YOUR CHANCE TO SHINE
T-Mobile's corporate structure is a little different from that of most other companies. Around here, we think that our entire organization should best serve our number one employees--the team on the front line serving our customers in the retail stores. So, we make sure our Retail Sales Representatives have the training and support they need to lay the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you'll be coached on the latest sales techniques and customer service skills as well as gain technical training on all of our cutting-edge products and services. Plus, your base-plus-commission pay structure is designed so that the sky's the limit for motivated and knowledgeable sales pros.
TALENT SUITABILITY-- ARE YOU THE RIGHT FIT?
Our best Retail Sales Representatives have a knack for matching customer needs with just the right products and services. They're knowledgeable, tech-savvy, and persuasive pros who are service-oriented, are motivated by a little friendly competition, and get a real kick out of a job well done. Our Reps also tend to thrive in a fast-paced environment and can handle all kinds of customers with ease. They enjoy both the flexible schedule this position affords and the camaraderie of being part of a hard-working sales team.
RESPONSIBILITIES
Retail Sales Representatives are expected to:
• Shine in customer service (and delight!)
• Keep abreast of the rapidly evolving T-Mobile technology
• Reap the many rewards of meeting or exceeding monthly sales goals
• Handle multi-tasking with ease
• Provide customer follow-up and ensure customer retention
QUALIFICATIONS
• Previous retail or customer service-oriented experience
• Stellar problem-solving skills
• Availability for flexible scheduling
• Ability to listen carefully and actively
• Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
• Basic computer skills
• Aptitude for sensing and responding to the range of shopping types
• High School Diploma or GED required
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce
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