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IT Process Specialist-Human Resources: Volkswagen Group of America

Job ID09-0000007-4276
Company NameVolkswagen Group of America
Job CategoryAutomotive; Technology
LocationChattanooga, TN
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Desired Education LevelBachelor of Arts
Travel AmountUp to 25%
Date PostedSeptember 25, 2009 (Reposted Nov 30)

Company: Volkswagen Group Manufacturing

Position: IT Process Specialist –Human Resources

Req'd Education: Bachelors in Business Administration, Management Information Systems or related discipline. MBA desired

Relocation Covered: No

Contact: http://vwjobschattanooga.com

Job Description

The Process Integration Specialist (PIS) role supports the Process Integration Officer (PIO) in defining, documenting, and validating the key business processes required to execute a given business function and aligning these business processes to appropriate technology solutions. He / She plays a lead role in business application (system) project implementation to assure that key business process metrics are addressed as part of the system rollout. This individual specializes in a subset of Volkswagen Group of America ’s core business processes and is responsible for documenting these processes and understanding the technology solutions that are used to support the execution of these business processes. This individual works directly with business process owners (and technology users) to identify where processes can be improved and how the technology solutions supporting these processes can facilitate that improvement. He / She is also responsible for working with the PIO to understand the technology roadmap for VWGoA and how this technology roadmap impacts the business process(es) that they have responsibility over. This individual works with the PIO and Technology Strategy areas to identify and report on key performance indicators and how a given technology solution has impacted these key performance indicators.

Job Requirements

· 3-5 years of professional work experience in related field.

· Strong analytical skills.

· Strong written and verbal communication skills.

· Competence in documenting business processes and process governance using Microsoft Visio Professional 2003 and / or ARIS.

· Ability to work on multiple activities concurrently.

· Strong systemic thinking and problem solving skills.

· Experience in business process definition and validation.

· Ability to take a “client” focus when engaging with internal departments / customers.

· Strong project management skills.

· Works well as part of a team.

· Proficiency in MS Office 2003 / 2007, Process Management, Project Management required

· Exposure the SEP Software Development Process

Work flexibility (travel requirements: Role requires up to 25% travel (across the Region and to Global Headquarters).

This role description is a guideline and does not create contractual rights between the Company and any of its employees. The Company does not enter into any type of employment contract, implied or written, with its employees regarding job security.


We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.




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