Champion Sports Medicine, a Physiotherapy Associates Company, is a very well-established physical therapy and athletic training organization. Together with local colleges, regional sports teams, and local sports medicine doctors such as Dr. James Andrews and Dr. Larry Lemak, they provide athletic training services to college, high school and professional athletes. This is your chance to work with some of the most highly regarded ATCs and PTs in the country, gain knowledge of advanced treatment techniques, and make a difference in the athletic community.
We are actively seeking a Part-Time, Patient Services Manager for our Pelham, AL clinic location.
Physiotherapy Associates is an EOE - M/F/D/V
The Patient Services Manager is the initial point of contact with patients and is the clerical support person for the office staff. This position is the liaison between clinic staff and patients and is responsible for being able to effectively and professionally communicate company policies, procedures and insurance information. The position is responsible for following all compliance, Medicare and HIPPA policies.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Answers phones, takes and relays messages in a professional and timely manner.
2. Schedules patients for services to assure their treatment goals are met. Calls and reminds patients of appointment times as necessary to assure appointments are kept. Assures missed appointments are rescheduled.
3. Communicates with patients clearly explaining the clinic’s practices for insurance, co-payments, and scheduling appointments.
4. Calls insurance companies before each patient’s first visit to verify their insurance coverage. Communicates with patients to explain what will or will not be covered.
5. Meets with patients on their first visit to assure all necessary paperwork is completed before treatment begins.
6. Collects patients’ co-payment each office visit. Reminds patients as necessary the clinic’s policy that requires co-payments be paid each visit.
7. Performs other office support work for staff as needed.
8. Assures compliance with Federal/Medicare guidelines and company compliance policies.
Requirements
EDUCATION/CERTIFICATION: High School Diploma or GED required; Associates Degree preferred
SKILLS/ABILITIES:
o Ability to communicate effectively and professionally with a wide variety of people
o Strong organizational skills with attention to detail and accuracy
o Basic computer skills
o Ability to handle multiple tasks in a very busy environment
APPLICATION INSTRUCTIONS
Please email your resume in MS Word, RTF, HTML, or ASCII text format. If you wish to enclose a cover letter, please include it in the body of your email message.
