Lead Engineer - OSS Desing & Development: International Search Consultants

Basic Job Description:

Essential Duties and Responsibilities

· Design, implement, and maintain operational support systems, and develop programs for web-based applications that accounts for current business processes.

· Anticipate network requirements and have systems in place in time to meet customer needs.

· Cross-train peers and others to perform maintenance and development functions of operations support systems.

· Implement procedures for non-technical individuals and departments to use a system for automation or delivery.

· Utilize systems and develop processes or controls which reduce unnecessary capital costs or expenses. Create reports which show additional marketing or revenue-generating opportunities to management teams or focus groups.

· Perform proof of concept testing and validation of applications.

· Serve as a solutions architect and business analyst for upcoming projects.

Supervisory Responsibilities

· This position has no supervisory responsibilities.

Competencies

· Teamwork - Exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.

· Expert levels of problem solving and analytical - Ability to analyze complex, detailed structures

· Expert levels of writing skills - Ability to communicate effectively through concise writing.

· Strong sense of accountability, responsibility, dedication and commitment.

· Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; organizes or schedules other people and their tasks.

Qualifications:

Education

· A Bachelor's degree in Computer Science or Management Information Systems and a combination of

directly related work experience commensurate to 4 years experience in operations support systems.

· Minimum of 6-8 years experience with implementation, design, or maintenance of operations support

systems.

Work experience

· Experience in a variety of telecommunications field operations concepts, practices, and procedures.

· Work experience in a telecommunications regulated environment.

· Experience in training maintenance and development functions of operations support systems.

· Demonstrated experience in developing processes or controls to reduce capital costs and/or expenses.

Computer / Technical Skills

· Advanced working knowledge in the use of all MS Office Professional applications

· Advanced working knowledge in telecommunications applications and languages from at least one carrier-class vendor (e.g., Nortel, Alcatel-Lucent, Tellabs, Adtran, Fujitsu)

· Advanced working knowledge in at least two inventory and/or engineering systems (e.g., MIS, Granite, G/COMMS, COEMOD/COEP)

· Advanced working knowledge in at least two fault management, performance management, or element management systems (e.g., Netcool, AMS, Netsmart)

· Advanced working knowledge in dispatching or trouble management systems (e.g., Remedy, AWAS, 4TEUCelerity, REACT)

· Advanced working knowledge of at least one database platform (Oracle, Informix, Access, SQL)

· Advanced working knowledge of at least one server operating system platform (Windows or Unix based)

· Advanced working knowledge of at least one programming language (C++, Java, Perl)

· Working knowledge of XMUSOAP, CORBA, and SNMP highly desirable

Physical Demands

· Work may be performed at various locations under varying conditions

· Will require late hours and weekends to complete assignments and projects.

· 24x7 availability required

· Will require sitting, lifting/carrying supplies and material of up to 75 pounds