Business Analyst: Universal Technical Institute, Inc. (UTI, Inc.)
Business Analyst
Phoenix, AZ
All it takes is dedication
Universal Technical Institute, Inc. (NYSE: UTI) is looking for unique individuals dedicated to making a difference in the lives of our employees and students. We're looking for heroes. As a leading provider of technical education and training for automotive, motorcycle and marine technicians, UTI is changing lives every day. Just ask our fellow hero.
"We are willing to make the hard decisions that need to be made to keep our company moving in the right direction, but we'll do it all while keeping our employees and culture in mind." Becky Blair, Director, IT Customer Service
At UTI, we know that every individual's contribution affects our overall success. Join a team of passionate, real people at our home office in Phoenix, AZ. We seek a Business Analyst to conduct detailed analysis, define business requirements, and act as a liaison between the business project sponsors and Information Technology development scrum teams, in a customer-centric environment.
RESPONSIBILITIES:
- Partner with assigned business areas to understand and prioritize information needs, and translate business requirements into system solutions
- Capture customer requirements through iterative structured interviews with subject matter experts
- Develop current / future state process flows and uses cases from customer interviews
- Collaborate with business areas to define business processes
- Responsible for documenting each requirements specification from customer interviews, process flows, and use cases
- Responsible for the quality and accuracy of each requirements specification
- Responsible for understanding all aspects of each solution
- Trace requirements from scope through design, development, and testing
- Collaborate with Development to ensure accurate design and implementation of business/system requirements
- Collaborate with Quality Assurance Analyst to ensure comprehensive requirements based testing is achieved
- Collaborate with Scrum Master to ensure team objectives are met and an overall success
- Participate in solution design
- Provide teaching, coaching, and mentoring to IT staff and business partners
- Assist in the development of UTI processes
REQUIREMENTS: - Bachelor's degree or equivalent experience
- 3+ years of experience as Business Analyst
- Varied experience over different companies, projects, and / or applications
- Familiar with gathering use cases (user stories) through interviews, observations, and interpretation of policies and procedures
- Significant experience turning use cases into functional requirements
- Advanced knowledge and demonstrated use of personal computer software applications including Microsoft Office Products (Word, Excel, PowerPoint, Project and Visio)
- Excellent verbal and written communication skills
- Ability to control, lead, and coordinate with multiple levels of staff and project management in both the business and technical areas while keeping discussions at the appropriate level of abstraction
- Ability to reconcile competing ideas or problems to a mutually beneficial conclusion
- Ability to collaborate in a non-confrontational manner
- Ability to build consensus using a consultative approach
- Strong logical, analytical, and problem solving skills
- Enjoy working at the detail level yet is able to maintain a big picture perspective
UTI offers a competitive salary and excellent benefits package. For consideration, please Apply Online at:
https://uti.myvurv.com//main/careerportal/Job_Profile.cfm?szOrderID=1730&szReturnToSearch=1&szWordsToHighlight=
Please reference Req# 1730
UTI is an Equal Opportunity and affirmative action Employer that supports diversity in the workplace.
www.uti.edu
Real. Passionate. People.
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