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Principal Online Crime Expert and Consumer Evangelist (Norton Products): Symantec

Job ID585386
Company NameSymantec
Job CategoryTechnology; Technology
LocationWashington, DC
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Desired Education LevelMaster of Business (MBA)
Date PostedOctober 1, 2009

Company Overview
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information-driven world against more risks at more points, more completely and efficiently. Our software and services protect completely, in ways that can be easily managed and with controls that can be enforced automatically – enabling confidence wherever information is used or stored.

Department Overview
Symantec's Consumer Business Unit, the team that brings you the trusted "Norton" security, storage and systems management products, is looking for talented individuals to work on the next generation of industry leading products, technologies and services. Join Symantec’s Consumer Business Unit, the world’s security market share leader for consumer software and services, and be a part of the team protecting hundreds of millions of customers worldwide.

Responsibilities
In recognition of the severity of online crime today and the importance of our role in keeping consumer’s safe from cyber threats, we are seeking an online crime expert for Symantec’s consumer brand, Norton. The primary objective of this role is to make Norton the most compelling, visible consumer brand for not only protecting consumers online, but also defending their digital rights by helping to raise awareness of cyber threats as well as bring the criminals behind them to justice. The role is ideal for an individual who is a self-starter—the role’s initial responsibilities are defined below but should ultimately be driven by the shifting needs of the organization and the person’s ingenuity.

Major Responsibilities
• Conduct original security research using both internal and external sources, resulting in public-facing articles, media outreach and ultimately strong coverage of online crime topics for the Norton brand
• Serve as a key spokesperson for Norton on security topics, especially online crime (i.e., through media briefings, conferences, industry events, etc.)
• Liaise with internal organizations such as Security Technology And Response (STAR) as well as the SMB/Enterprise teams to best leverage and share security expertise across all of Symantec
• Lead projects to overhaul important threat communication vehicles for Norton, including the Internet Threat Meter, the threat write-ups (web-based threat descriptions linked from the products), threat submission & crime reporting capabilities, as well as other aspects of our offerings that have yet to be identified.
• Create and manage a online law enforcement liaison program, establishing strong, meaningful ties to worldwide law enforcement that both help bring online criminals to justice and clearly demonstrate Norton’s commitment to combating global cybercrime
• Assist with government relations efforts to create and influence online crime related policy; working with existing programs and potentially conceiving new ones as needed
• Produce articles, blogs, video and other media (e.g., for the Norton website, product, etc.) for covering important threat trends and breaking events that affect consumers online
• Create and maintain an online crime and threat landscape briefing to keep internal teams abreast of the latest changes and to present to partners and media

Qualifications
Minimum of 8 years of experience in the Internet security industry is required. Professional authorship and established public speaker credentials should be well-established and available as a visible portfolio. Experience working in or with law enforcement is required. Experience in security software (especially consumer) is preferred, but not required. Candidates who have a passion for Internet security and enjoy the constant challenge of keeping on top of the dynamic security landscape will be best suited to this role.

MS/MBA/MA degree or equivalent experience.

Ideal Candidate should have:
• Proven leadership skills for conceiving and delivering new initiatives
• Exceptional writing and presentation skills to all audiences (internal & external, executive and engineer)
• Well-established ability to create and deliver new programs that deliver meaningful business results
• A track record of working with 3rd party organizations, especially law enforcement and government related, to achieve compelling results for their team (e.g., industry standards, media coverage, new policy)
• Strong media experience as both a spokesperson and an author
• A portfolio of work that demonstrates competency across a variety of media (e.g., conventional, social, video, research documents, blogs)
• Proven ability to excel as a cross-functional leader in a large organization running complex projects
• Agility—capable of quickly mastering new topics and making the best decision under time pressure when the stakes are high
• Good project management skills
• A successful track record working with global, distributed team

How To Apply
To be considered for a position, please submit your resume/CV on the Symantec Careers site.(http://www.symantec.com/about/careers/search.jsp)
Symantec staffing professionals will review your qualifications against open positions.

Equal Employment Opportunity
Symantec Corporation is an Equal Opportunity Employer and welcomes diversity.

NOTE: To all recruitment firms: Symantec is not accepting agency/search firm referrals for this posting, or other postings, without prior written permission from Symantec’s Staffing organization. Symantec is not responsible for any fees related to unsolicited resumes.



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