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Training Specialist: GC Services L.P.

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Company Name	GC Services L.P.
Job Category	Human Resources; Customer Service
Location	Atlanta, GA
Position Type	Full-Time, Employee
Experience	1-2 Years Experience
Desired Education Level	Bachelor of Science
Date Posted	February 5, 2008 (Reposted May 9)

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Corporate Trainer for Collections

Training Specialist-Operations

College graduate and have work experience in teleservices, collections or related field.

Previous training experience; previous supervisory experience is also preferred.

Have comprehensive knowledge of employment laws.

Strong PC skills.

Mature and self-motivated.

Flexible, with the ability to handle pressure and meet deadlines; able to work the hours necessary to get the job done.

Dependable; able to work with minimal supervision.

Effective written and oral communication skills, and the ability to maintain the respect of others.

This is a limited job description. A more detailed job description is available when filling out an

employment application.

EOE m/f/d/v

Duties and Responsibilities:

Essential functions include:

Administers training to Account Representatives/Customer Service representatives on client systems and maintains related records.

Supervise Account Representatives/Customer Service representatives during the training period.

Screens job applicants on the telephone; schedule interviews.

Administers and scores GCS screening tests.

Conducts initial interviews with applicants showing potential; schedules in-depth interview for applicants with the Manager.

Maintains the Applicant Flow log on a daily basis to ensure proper completion and retention of applications, etc.

Maintains the Transfer/Promotion log on a monthly basis to ensure proper completion.

Maintains personnel binder monthly to update personal information as well as production results.

Assists the Manager in special projects, as workload permits.

Location:

14 Executive Park Drive
Suite 1405
Atlanta, GA 30329
Phone: 404-315-5148
Fax: 404-315-5132