Base Sales Client Relationship Executive Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Base Sales Client Relationship Executive, IT Outsourcing (ITO)
Company Overview
ACS is a Fortune 500 company, achieving over $6.5 Billion in annual revenues and was founded in 1988. ACS (NYSE:ACS) is a premier provider of diversified business process and information technology (IT) outsourcing solutions to commercial and government clients worldwide. With over 55,000 employees in over 100 countries, ACS is headquartered in Dallas , Texas .
Position Summary
The Base Sales Client Relationship Executive, ITO reports to the Vice President Sales, ITO and is responsible for growing and maintaining relationships between ACS and its largest and most-strategic IT Outsourcing Clients. The incumbent will organize, lead and execute balanced sales growth within a finite set of existing ACS Strategic Business Unit Accounts. They will be focused on profitable business growth while maintaining and improving customer satisfaction and have a long-term multi-year perspective on account management.
Duties and Responsibilities
The Base Sales Client Relationship Executive, ITO will be responsible for pursuit of sales within existing enterprise ITO client account(s). This role will encompass:
- Grow and maintain relationships with ACS’s largest ITO clients
- Identify opportunities for new business. Sell a broad range of services within client accounts.
- Engage product marketing and solutions expertise to refine service offerings for specific market segments
- Cross-sell and collaborate on multi-tower opportunities
- Recommend and initiate enhancements to the sales and marketing operation. Establish goals, analyze growth and provide accurate, complete, and timely submission of required progress reports, forecast, quotations, budgets, and rates
- Demonstrates advanced knowledge of IT Sales and relationship management processes. Candidate will maintain detailed knowledge of ACS services, solutions and offerings certainly within ITO but also basic understanding of ACS BPO solutions and will help guide the client in major application and business decisions.
Characteristics
- Consultative seller who develops deep relationships and adds value to the client’s business over the long-term
- Team player who can partner with delivery organizations for added value
- Aggressive seller who is able to forge relationships with CIO’s and IT VPs as well as key line of business contacts
Education and Experience
- 8-15 years of proven experience with large scale IT sales & account management
- Global outsourcing solution sales experience to include but not limited to: Applications & Software Solutions, Information Systems/Data Center Outsourcing, Disaster Recovery, End-User Computing, Help Desk/Desktop Management Services, Enterprise Solution Management, Systems Integration Services, Network Management, Security Services, Storage Solutions, Technology Review, Assessment and Planning, Transition Services, Hardware/Software Procurement, Mainframes, Midranges, Client/Server, Imaging, Scanning, Training, Managed hosting
- Skilled in account strategy, account planning, relationship strategy
- Possesses deep industry expertise in the target client’s industry or related industries
- Experience working closely with service delivery counterparts
- Proven track record of significantly growing existing accounts
- Proven track record of attaining and exceeding quota
- Previous experience calling on ACS ITO clients is a plus
- Strong communication and presentation skills required
- Ability to dig deep into a small set of accounts to uncover new opportunities
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling 866-419-2226 .
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