Merchandise Specialist: Mervyns

POSITION SUMMARY:

POSITION RESPONSIBILITIES:

• Reads, understands and implements written instructions that describe how the merchandise should be maintained on the selling floor.
• Promptly fills in merchandise on fixtures, racks, shelves, etc. by transporting merchandise from truck or stock areas to the selling floor and responds quickly to fill-in opportunities that occur throughout assigned shift.
• Executes timely implementation of collateral for upcoming promotional events. Ensures all proper In Store Visual Marketing elements, including signs, are in place in support of Merchandise Tab.
• Ensures all signs, fixtures and graphics collateral are presented and maintained according to Headquarters directions and timelines. Assembles, installs and removes all promotions/holiday/seasonal program graphics.
• Maintains following key merchandise presentation areas: Home trend tables, trend zones, shops (seasonal), wing walls as well as all key items and outsizing programs.
• Provides prompt, courteous and accurate customer service at point of sale for sales transactions, returns, and exchanges.
• Solicits credit applications and supports the use of the Mervyns card.
• Communicates clearly with customers, leadership team, and fellow team members in person, written, by telephone, or other inter-store communication devices.
• Straightens merchandise on fixtures and walls and responds promptly to detail recovery needs that occur throughout assigned shift.
• Follows all safety regulations in order to prevent accidents.
• Sets up fixtures and merchandise for new ads or rearranges merchandise layout in department.
• Completes paperwork involving counting merchandise, changing prices on merchandise, and sending merchandise to other locations.
• Follows procedures for opening and closing sales terminals.
• Remains alert to any shoplifting activity or internal theft concerns.
• Ensures customer satisfaction through effective execution of merchandising standards.
• Supports other associates in order to ensure effective teamwork.

POSITION REQUIREMENTS:

• High school graduate or equivalent.
• Retail experience preferred.
• Ability to demonstrate customer service skills.
• Ability to work well with others in a team environment.
• Ability to read, speak and write clearly.
• Bilingual skills are a plus.
• Ability to read number and written materials accurately.
• Maintain confidentiality of all operating information Ability to bend, stoop, and reach frequently, daily.
• Ability to hang and place graphics throughout the store including areas near ceilings, above fixtures, and other areas that may be difficult to reach.
• Ability to stand or remain stationary for prolonged periods of time, daily.

BENEFITS: