Sr. Business Relationship Officer: United Commercial Bank

Job Description

The Business Relationship Officer is responsible for the development of new business by actively pursuing new individual and business customers and by becoming a visible and involved member of the community. Responsible for the expansion of existing relationships by proactively researching customers’ needs and matching bank products and services to those needs.

• Maintain a comprehensive knowledge of all deposit, loan, mortgage, trust and investment products and services of the bank.

• Consistently contact existing customers to retain and expand banking relationships. Call on prospective clients to develop new business and promote company products and services. Provide superior customer service to existing and potential customers through follow-up and problem solving. Regularly represent the company in various community functions and organization to further enhance its image and develop additional business.

• Responsible for originating apartment, commercial real estate, SBA and 1- 4 mortgage loans. Partner with loan processing unit regarding loans status and assist in obtaining necessary loan documentation to ensure timely funding of loans.

• Coordinate the opening of new accounts for customers with branch staff. Ensure compliance with federal and state regulations and UCB policy and procedures. Make qualified referrals to all appropriate business areas in the Bank.

• Assist Branch Manager in Developing and implementing marketing and business plans to ensure maximum business development; develop strategies that adjust to changing market conditions to increase market share.

• Prepare weekly marketing sales activity reports detailing performance results to for Senior Management review.

• Prepare month-end business report detailing performance results for Senior Management review.

• Follow appropriate internal control procedures regarding the assessment, control and reduction of risk regarding waste, fraud, abuse and mismanagement. Exercise care/diligence in the practice of internal controls ensuring records, reports and related documents are completed. Consistently follow appropriate practices/policies/procedures to help attain organizational results and compliance.

Skills/Requirements

Bachelor’s degree in Accounting, Finance or Banking required. Minimum 6 years banking experience in sales environment including 3 years in a commercial bank with commercial lending responsibilities. Successful lending/sales track record. Thorough knowledge of bank operations, procedures and regulations, credit analysis, commercial loan underwriting and /or portfolio management and thorough understanding of loan porduct lines.

Excellent verbal and written communication skills required. Must be proactive and motivated with a high customer service orientation and a solutions-oriented approach. Must be highly organized with strong ability to multi-task. Able to plan, organize and monitor activities according to priories. Demonstrated personal computer proficiency with spreadsheet (MS Excel) and word processing (MS Word) applications is required.