Dispute Resolution Specialist Description
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Provides administrative support to business operations by performing processing tasks such as data entry, scanning, mail sorting or similar activities.
May perform one or more of the following duties:
Provides administrative support to business operations by performing processing tasks such as data entry, scanning, mail sorting or similar activities. Performs one or more of the following duties:
· Ensures disputes/chargebacks are accurate and timely in accordance with VISA/Mastercard processing standards.
· Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into tracking system.
· Performs data entry of material from source documents to computer database.
· Performs clerical tasks in the data entry function.
· All other duties as assigned.
Requires 1 year of related experience.
Banking Experience strongly preferred
Other duties as assigned
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling 866-419-2226 .
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