Mountain America Credit Union is seeking Collectors in our downtown branch to collect outstanding loan balances in order to meet the collection goals of the department.
Full-time, Hours may vary anytime between 7:30am - 6:30pm Monday - Friday;
and potentially Saturday 9:00am - 2:00pm
Metro Branch
735 S. State
Salt Lake City, UT 84111
Responsibilities and Skills:
Ensure the needs of the owners and the credit union are met through professional, legal and effective collection procedures.
Exemplify your role as a team member to promote and maintain effective partnerships with your team and your customers.
Incorporate MACU values and philosophy while fulfilling your responsibilities as a representative of the Loan Control department and the credit union.
Responsible to collect a category of assigned accounts.
Collect past due loans, resolve problems with member loans and accurately document all collection information to minimize credit union losses.
Counsel with members by telephone and mail regarding loan problems, and record any contact made with members.
Verify credit bureau information off microfiche, and update and correct credit bureau reports.Key file maintenance on accounts and transfer payments on delinquent accounts.
Assist in researching accounts and taking appropriate action as recommended by manager.
Perform other duties as assigned.
Minimum Qualifications:
Abilities usually acquired in one to two years of related work experience. Knowledge of skip tracing tools, and credit union collection policies and procedures preferred. Ability to use a computer, and perform mathematical calculations. Ability to communicate effectively. Must be detailed oriented, self-motivated, have excellent follow through and the ability to multi-task.
Applications are only accepted via our company website.