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NCR - HELP DESK AGENT: Unspecified
Responsible for providing technical support of proprietary and non-proprietary computing systems
NCR Corporation (NYSE: NCR ) is a global technology company and leader in automated teller machines, self-checkouts and other self- and assisted-service solutions, serving customers in more than 100 countries. NCR 's software, hardware, consulting and support services help organizations in retail, financial, travel, healthcare and other industries interact with consumers across multiple channels.
Helpdesk Agent I
Responsible for providing technical support of proprietary and non-proprietary computing systems in direct support of external clients, analysts provide a single point of contact for both technical and non-technical support for system related issues. Analysts perform troubleshooting tasks, problem diagnosis, resolution, or escalation and work on incidents of varying scope and complexity; receiving substantial guidance from on-line tools, and their peers.
Job requirements include superior communications skills and the ability to work in a fast-paced environment with limited managerial oversight. A general knowledge of computer related hardware and software components and an understanding of a distributed computing environment is required, as is the ability to type. Candidate must have the ability to work weekends and off-hours. The ideal candidate will be highly motivated, have a great work-ethic and customer service skills and possess the ability to work well in a team environment.
**NCR offers a competitive base salary, 401(K), strong work/family programs, and medical, dental and disability coverage.
No relocation assistance will be offered for this position.
Statement to Third Party Agencies To ALL recruitment agencies: NCR accepts resumes only from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or send to any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
EEO Statement NCR is an equal opportunity employer. It is NCR's policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status.
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Once there you’ll want to click on US Opportunities, Customers Services in the US , and include Req. 536132. ss
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