Operations Manager
General Growth Properties, Inc. is a publicly traded Real Estate Investment Trust ("REIT") and is listed on the New York Stock Exchange under ticker symbol GGP. Headquartered in Chicago, GGP and its predecessor companies have been in the shopping center business for over fifty years.
People Creating Special Places and Experiences - This is our vision. This is what drives us. When you join General Growth Properties, you join a team of people who are passionate about creating the most exciting, vibrant and entertaining shopping centers and communities in the world. At GGP, shopping is serious business. Our talented people create the exciting, enticing shopping experiences that keep our customers coming back and make GGP malls central to their communities. It takes a lot of creativity, energy, insight, and many types of professionals to sustain a thriving, long-standing leadership position in the ever-changing, highly competitive consumer marketplace.
The Operations Manager is responsible for the following:
- Overall accountability for the operations of the shopping center, strip center, and storage facility and will operate the center in accordance with GGP policies and standards to maximize profitability.
- Operating effective general and preventative maintenance programs, including the implementation and management of the MicroMain system.
- Supervising and administering all tenant and landlord construction.
- Directing and administering all center-contracted services and vendor supplies.
- Supervising and administering all GGP maintenance employees to insure maximum performance and compliance with all GGP policies and procedures.
- Identifying and resolving Human Resources issues in conjunction with GGP policies and under direction of the GM.
- Accurately and thoroughly tracking and then preparing the expense portion of the quarterly forecast/business plan.
- Working with Accounting team to insure timely payment of invoices.
- Identifying and managing capital projects.
- Conducting operational audits and ensuring processes are in compliance with corporate policy.
- Preparing operational reports for regional/corporate managers.
- Assisting the Marketing Manager with all events and promotions as needed.
- Working effectively with the (Group) Business Development Representative and mall team to implement the specialty leasing program to maximize income.
- Administering all state and federal required reports and safety documentation.
- Managing central purchasing program and asset inventory.
- SupervisingRisk Management and Emergency Planning procedures.
- Managing all building systems and codes.
- Managingtechnical systems (i.e., computers and peripherals).
- Acting as¿on site¿Energy Manager by building relationships with local utility representatives.
- Participating in center strategic planning efforts.
- Participating in Manager-on-Duty rotation and manage day-to-day activities as necessary.
- Other duties as assigned.
- Bachelor's degree, RPA, or similar designation desired.
- 3+ years in property or construction management industry.
- 3 years administrative/technical experience and knowledge of property physical systems.
- Any shopping center industry experience desired.
- Knowledge of commercial building practices and systems, HVAC, plumbing, and electrical systems.
- Good analytical skills.
- Proven ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner.
- Proven ability to communicate effectively, supervise, train, and direct a mall operations team and contracted services
- Working¿knowledge of computers and peripherals.
- 3+ years of supervisory experience with 2 or more employees and contracted services required; experience with 10 or more employees and/or contracted services desired.
- May need to carry materials and equipment up to 50 lbs.
EOE M/F/D/V
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hiring authority for this position. Access the online response form at:
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