Clinical Sales Specialist
Job Description
Clinical Sales Support
This position is a sales support role in Spine/Neuro therapy. Position will encompass surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this person may be engaged in basic market development activities depending upon the needs of the assigned territory.
• Represents company surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• This position educates and trains physicians, hospital personnel and office staff on technical matters relating to products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
• Performs other related activities, as assigned.
Position Location and Coverage:
2 POSITIONS:
1) Boston, MA
2) Macon, GA
• Minimal travel
Job Qualifications
• Bachelor's degree -- or Associates Degree in a Clinical discipline, i.e. Registered Nurse,R.N., B.S.N. OR P.T. (Physical Therapist), with strong clinical knowledge and experience
* 4+ years patient care preferably in Critical Care Emergency Room, Or Operating Room setting
• 2+ years drug delivery
• Clinical skill and knowledge (ex. conduct a simple trial, implant and/or refill a pump)
*Ability to succeed in a support role in a sales environment
*Willing to work a minimum of 55 hours per week (minimal weekends)
Plus Experience:
• Clinical experience with implantable neurological products and stim experience.
• Experience in servicing medical personnel on product use
• Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care..