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Employer of Choice Awards
- Best Places to Work for 2008 - Human Rights Campaign
- 50 Best Places to Launch a Career - BusinessWeek
- 50 Best Companies for Minorities - FORTUNE
- 100 Best Places to Work in Information Technology - ComputerWorld
- Top 50 Employers 2009 - Woman Engineer
- Corporate 100 for Providing the Most Opportunities for Hispanics - Hispanic
- America’s Most Admired: Top 10 Most Socially Responsible Companies - FORTUNE
Here's what one of our employees had to say about her experience with the UPS Earn and Learn program:
"The Earn and Learn program is above and beyond anything I expected from a company. If people are having concerns about paying for school-UPS offers a job and tuition money all wrapped in one. As a future teacher, I think that an education is one of the most important things a person can have."
Elizabeth Bailey
UPS Part-time Employee |
UPS Sales Support Representative
LEARN WHAT BROWN CAN DO FOR YOU!
The UPS Sales Support Representative (SSR) is an entry level position that concentrates on identifying new business opportunities and resolves service issues to assure customer satisfaction. The SSR will be assisting the business development activities of a select group of Account Executives, Sales Account Managers and the Director of Sales.
Job Responsibilities & Skills
- Identify and selling opportunities including but not limited to small package, mail and International and Domestic freight products.
- Identify and handoff customers with complex logistics needs that exceed $200,000 in small package revenue to Account Executives.
- Drive growth of UPS letter box volume.
- Work with the Package Operations on service-related issues through coordination of activities and resolution of problems.
- Identify and implement opportunities for standard UPS technical solutions.
- Primary field sales and service responsibilities for all customers not assigned to a sales resource in a geographical territory.
- Audit customer shipments for correct shipping practices; follow up on hazardous material compliance issues.
- Resolve billing, damage, claims and other service problems for unassigned customers.
- Set up new customers and provide training when required.
- Respond to sales leads for unassigned customers within territory.
- Previous sales experience preferred, however not required.
- Strong computer skills, proficient in using Microsoft Office products (Excel, Word, PowerPoint).
- Strong oral and written communication skills.
- Excellent sales, planning and organization skills.
- Ability to be a self-starter and work independently.
- Excellent problem solving and time management skills.
BASIC QUALIFICATIONS:
- Candidate is preferred to have a Bachelor's degree or equivalent from an accredited college or university in Management, Marketing, Business, Finance, Economics or related fields
- Candidate is preferred to have 2 years experience, a college graduate with a Bachelor degree or currently be enrolled in school working towards a degree
- Candidate must be authorized to work in the U.S.
- Candidate must have a minimum of one year experience using Microsoft Office Software
- Candidate must be willing to travel
OTHER CRITERIA:
Employer will not sponsor visas for position. There is no relocation available for this position. UPS is an Equal Opportunity Employer
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