Dental Treatment Coordinator: West Coast Dental

COMPANY OVERVIEW:

West Coast Dental is a group of dental practices that was established in 1991 to provide comprehensive dental care to patients throughout Southern California. All West Coast Dental offices pride themselves on satisfying patient needs, providing high quality general and specialty dental services, and offering patient comfort that is second to none.

If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make West Coast Dental Group your employer of choice.

Dental Treatment Coordinator

The Treatment Coordinator performs a variety of educational and financial tasks and duties including, but not limited to conducting patient consultations during exam appointments; calculating fees for treatment; coordinating patient financial arrangements; and educating patients about the health risks of not receiving proper treatment.

The Treatment Coordinator may be required to assist with general front office duties.

• Conduct patient consultations
• Calculate fees for treatment based on various fee schedules
• Assist patients with financing options, insurance questions, and treatment concerns
• Educate patients concerning treatment, procedures, insurance benefits, pre- and post-treatment responsibilities, etc.
• Call recall patients to schedule appointments
• Assist billers with posting diagnosis and treatment as needed and directed by management
• Answer telephones and schedule appointments as needed
• Verify patient benefits eligibility as needed
• Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Sterilization, Clinical, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards
• Other duties as assigned by the Office Manager, Regional Manager, and/or Dentists

Position Qualifications:
• Prior dental and treatment sales experience required
• Advanced knowledge and use of dental terminology required
• Prior experience working with HMO and PPO Insurance and Denti-Cal
• Strong sales, communication and presentation skills required
• Bilingual: English & Spanish a plus

Benefits:
• Healthcare provided for Full-Time employees: Medical and Dental
• Paid Vacation
• Paid Holidays
• Paid Sick Time
• Professional Growth through hands on experience and our training and development department