About Us A diversified multi-bank holding company with more than $20 billion in total assets headquartered in Green Bay, WI, Associated Bank has more than 300 locations across Wisconsin, Illinois and Minnesota focused on being the preferred provider of financial services for businesses and individuals in the communities we serve. We value the diversity of our Associates and recognize the strategic advantage that different backgrounds and perspectives bring to the achievement of our vision. Bring your talent and ambition to one of the best financial institutions in the Midwest. At Associated, more than 5000 Associates act as one team, with shared objectives, dedicated to achieving outstanding results. If you're looking to make a difference, it's time to get associated with us. Teller Supervisor I (Whitefish Bay) Job Description
Directs the day to day operational activities of the teller area, directly supervises tellers to ensure each customer's experience is positive and memorable, trains staff on operational issues, is knowledgeable of policies and procedures, makes judgment decisions and coaches for referrals. The Teller Supervisor, in coordination with the Branch Manager is responsible for the operational integrity of the retail office. Also, may be called on to oversee the office in the Bank Manager's absence, where there isn't an Assistant Manager. Operates a Teller window as needed. Typically supervises a staff of 4 or less colleagues.
KEY RESULT AREAS
Service/Referral/Sales Activities
Operational/Procedural/Administrative
Training, Coaching, Mentoring/Retaining
To qualify, you should have a high school diploma or equivalent, and 2 years Teller or Senior Teller experience in a banking environment. Proven proficiency in the standard operations of the office, including personal production and accuracy. Based upon both job expectations and your level of knowledge and experience, you may be asked to complete additional educational training. This training may include in-house or outside seminars, correspondence courses, or college and technical school classes.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. |
