Patient Service Representative: firstsource

Our Mission is to assist uninsured patients through the often difficult and confusing process of applying for public assistance. Our goal is to satisfy their financial obligation to the medical provider while treating the patient with respect, dignity and compassion. Founded in 1990, MedAssist, Incorporated immediately exhibited that this young and aggressive company would set the standard for the future of the industry. Our belief has always been that a company can be more successful providing outsource receivable management solutions. We work to recover governmental funds by operating as an extension of the hospital business office. We work for the patient in securing these benefits by advising them on the process and guiding them to the most direct path to the benefits for which they are so desperately seeking.

Patient Service Representative

JOB DESCRIPTION:

Patient Account Representatives work with uninsured patients on their public assistance (Medicaid/charity) programs. We establish their eligibility for benefits and counsel them on the programs that are available and guide them through the process of applying. We also work as a liaison between the patients and state/Federal agencies to secure medical assistance program eligibility. Some local travel may be required. Other duties will be assigned as necessary.

The schedule for this position is Friday-Monday 10:30am-9:00pm.

JOB REQUIREMENTS:

• High school diploma or equivalent is required
• Working knowledge of Medicaid is helpful
• Social services experience is a plus
• Experience with disability cases through the Social Security Administration is helpful
• Excellent customer service skills required
• Bilingual skills are a plus
• Bachelor's degree is preferred but is not required
• Must have valid driver's license and be willing to drive your own car

Keywords: Degree, Medicaid, charity, psychology, sociology, customer service, entry level, Bilingual, Spanish, hospital, healthcare, financial counselor, collections, human services, indigent, SSI, SSD, Disability, indigent, income maintenance, food stamps, social services, case work, social worker, ect.

MedAssist, Incorporated (A Firstsource Company) is an Equal Opportunity Employer

We offer a comprehensive benefits plan that includes: Medical, Life, Short/Long Term Disability, Dental, 401k and a Flexible Spending Account program and a competitive salary.

All applicants please specify location of interest. Thank you.

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