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TECH - HELP DESK I SUPPORT: Decision One

Company NameDecision One
Job CategoryTechnology
LocationDevon, PA
Position TypeFull-Time, Employee
Experience1-2 Years Experience
Desired Education LevelHigh School
Date PostedOctober 25, 2009
Decision One
View Decision One profile and job listings

Located throughout the United States and Canada, DecisionOne serves leading companies and government agencies with tailored information technology support services that maximize the return on IT investments, minimize capital infrastructure costs and optimize operational effectiveness.

With more than 1,500 technology professionals and an extensive, geographically distributed network of service locations, DecisionOne's technology and business solutions combine complementary foundation services improving coverage, availability and response to satisfy the technology needs of our customers.

We have several openings for TECH - HELP DESK I SUPPORT in Devon, PA,

Education Requirements:

  • Minimum of high school diploma or equivalent, with some post high school education or skills training (i.e. Technical Institute or College,
  • CompTIA/Microsoft Certification training).

Experience Requirements:

  • Previous technical support or customer service experience in a call center environment and/or direct technical support familiarity.
  • Desktop Hardware/software troubleshooting experience including basic browser support, networking, and ability to support current Microsoft products.

Essential Position Requirements:

  • Excellent verbal and written skills with an attention to detail are critical
  • Strong analytical and problem solving skills.
  • Ability to acquire and maintain a working knowledge of a wide range of applications and systems in support of multiple customer requirements.
  • Ability to work independently with minimum supervision.

If you are looking for a challenging position that will afford you the opportunity to be on the cutting edge of today's information technologies, then we have the job for you.

DecisionOne team members enjoy excellent compensation and benefits with the opportunity to grow with an industry leader. Qualified applicants, please complete an online application by following the below link:

http://www.decisionone.com/open_positions

DecisionOne is proud to be an Equal Opportunity/Affirmative Action Employer M/F/D/V. Please be advised that DecisionOne requires the successful completion of a drug screening and background check as a condition of employment.




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