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Human Resource Generalist: 24 Hour Fitness
GENERAL SUMMARY: This position is responsible for enforcing objectives, strategies, plans, policies, and programs for the Company as they affect the Company’s employees in the areas of workforce planning, employee selection and placement, utilization, compensation, benefits, and morale. In support with Corporate Human Resources, the position is responsible for policy and procedures administration, employee counseling, employee complaint resolution, and supporting training and development programs in assigned territory.
ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Investigations - 60% · Conduct and document investigations pertaining to Department of Labor, DFEH (state), unemployment, sexual harassment and discrimination in accordance with Company guidelines as well as directives by Company Legal department. · Issue recommendations of appropriate resolution to investigations. · Resolve conflicts and other issues raised by employees according to the policies and procedures of the Company and applicable laws. · Review and investigate employee concerns regarding management, benefits, compensation and background checks/compliance issues. · Make disciplinary recommendations as necessary.
2. Training & Development – 30% · Conduct training on new and existing Company program related to: sexual harassment, performance management, management development, and new hire orientation. · Coach managers and supervisors through conflict management/resolution, discipline/corrective action procedures, and labor law compliance. · Support the Divisional Human Resources Manager with preparation and information gathering for succession planning process. Partner with district level managers in obtaining all supporting documentation. · Participate in the selection process for club level managers.
3. Administration – 10% · Ensure compliance with PARs, Leave of Absence documents, I-9 documents and other company forms. · Serve as Company representative at UI and Wage & Hour hearings.
ORGANIZATION RELATIONSHIPS: The Human Resources Generalist is responsible for coordinating human resource generalist functions and communicating with the Divisional Manager of Human Resources, VPS, VPO, DDF and other Divisional, Regional, District and Club staff as well as other Corporate staff. This position has no direct reports.
REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: · In-depth knowledge of Human Resources generalist function to include Compensation, Benefits, Training Administration, and Staffing · Working knowledge of Word, Power point, Outlook and Excel. · Ability to present in front of groups both large and small. · Able to communicate clearly and concisely, both orally and in writing. · Knowledge of pertinent Federal, State and local labor laws. · Organize and prioritize multiple tasks. · Ability to deal effectively with a diversity of individuals. · Ability to establish and maintain cooperative working relationships with all during the course of work. · Solve problems and provide guidance to staff while making sound policy and procedural recommendations.
2. Core Competencies: · Action oriented · Approachability · Compassion · Conflict management · Timely decision making · Decision quality · Integrity and trust · Peer relationships · Priority setting · Problem solving
3. Minimum certifications/educational level: · Bachelor degree in Business or Human Resources or related field required. · PHR or SPHR preferred
4. Minimum experience: · At least three years’ experience in a Generalist function with concentration in Employee Relations and Investigation Procedures. · Experience with outside agencies and internal investigations. · Interviewing experience required
5. Physical Demands: · Must be able to travel by car and airplane. · Telephone usage to communicate with internal and external customers. · Sitting: frequent sedentary work. · Viewing computer monitor: average, ordinary visual acuity necessary to prepare document, enter data into computer system, read reports and from computer monitor · Keyboarding: use of fingers to make small movements such as typing.
6. Work Environment: · Work is performed in a normal business office environment. · Extended workdays are a frequent occurrence. · Frequent travel to different club locations and corporate office location is required.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
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