Veterinary Technical Consultant - Companion Animal - Mid Atlantic US: Eli Lilly and Company
| Job ID | 50360218 |
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| Company Name | Eli Lilly and Company |
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| Job Category | Science/Research; Pharmaceutical/Biotech |
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| Location | Greenfield, IN |
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| Position Type | Full-Time, Employee |
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| Experience | 5-10 Years Experience |
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| Desired Education Level | Other |
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| Date Posted | October 27, 2009 (Reposted Nov 13) |
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| View Eli Lilly and Company profile and job listings |
For more than 130 years, Lilly has been dedicated to meeting the health care needs of people in the United States and around the world. We address these needs primarily by developing innovative medicines—investing a higher percentage of our sales in research and development than any other major pharmaceutical company. If you are interested in being considered for employment with a “Best in Class” Pharmaceutical company, please review the following opportunity: Veterinary Technical Consultant - Companion Animal - Mid Atlantic USWithin the Global Marketing and Planning Group for Companion Animals for Elanco Animal Health, the purpose of the position is to serve as a field based technical anchor for the Technical, Academic, and Consumer Services (TACS) group and support all pre-launch and launch activities deemed appropriate for the department. Travel will be required on a regular basis for one on one customer interactions to support the sales force, for technical presentations to the customer base and/or for technical support at national, state or local veterinary meetings. Travel commitment will average 75%, but may be higher at times due to new product introductions, etc. Phone technical support will entail a minor component of the position and case work relative to the customer support aspects of adverse events will be limited. Field veterinary staff will be integral in the technical support rollout of new products and their ongoing support. Field staff will also assist with product technical training, as deemed appropriate by the Companion Animal Training Manager. Each Veterinary Technical Consultant will have responsibilities associated with execution of the Academic Liaison Program with responsibilities at one or more School or College of Veterinary Medicine. Field veterinary staff will work closely with field sales organization to provide training and development of technical competence. KEY OBJECTIVES/DELIVERABLES:
- Support the efforts of Sales and Marketing, as required, through travel with representatives and participation in launch teams, customer meetings and veterinary meetings, as assigned.
- Good presentation skills are mandatory.
- Project an attitude of exceptional customer service in all aspects of job execution.
- Provide technical support for all products via telephone, direct customer interaction and through presentations to professional and pet owner audiences.
- Assist with and support all pertinent training programs for new technical consultant veterinarians, veterinary technicians and customer support personnel within the company, as well as for the sales force and the contract call center.
- Assist, as assigned, with the coordination and execution of the Post Approval Studies to address critical data needs.
- Assist with implementation and maintenance of the Academic Liaison Program at assigned veterinary colleges or schools.
- Assist in identification of key specialty veterinarians and develop technical working relationships with them.
- Participate in pre-launch and launch team activities as deemed appropriate, to insure timely execution of all activities assigned to TACS.
- Serve as technical co-spokesperson for media events associated with new product launches, as deemed appropriate by the Manager of Technical, Academic and Consumer Services.
MINIMUM REQUIREMENTS:
- Veterinary degree (D.V.M. or V.M.D.) and a minimum combination of 5years experience in companion animal or mixed animal (companion animal focus) private practice and/or academic practice environment.
- Basic knowledge of the companion animal market and products available.
- Travel required for this position is extensive, estimated at 75%, including occasional international travel.
- A focus on providing exceptional support and customer service to veterinarians, staff, and their clients, as well as to internal customers.
- Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
ADDITIONAL SKILLS/PREFERENCES:
- Additional industry experience is highly desirable, as are advanced degrees in areas relevant to Elanco Companion Animal products.
- Knowledge of the regulatory requirements associated with the reporting and follow-up on adverse event reports.
- Strong communication and interpersonal skills, including excellent speaking and presentation skills.
- Ability to convey messages and motivate various audiences.
- Ability to make decisions within the context of uncertainty and ambiguity.
- Strategic thinking.
- Strong planning skills and the ability to execute.
- Ability to influence without authority.
- Ability to work in a field environment with minimal supervision.
OTHER CONSIDERATIONS:
- Travel is estimated at 75%, including occasional international travel.
Lilly credits its exceptional employees for its successes, and knows the key to ongoing achievement lies in attracting and retaining the best people. A company rich in heritage, Lilly employs individuals, conducts research and markets products worldwide. By providing for the unmet needs of our customers through a continuous stream of innovation, we will outgrow all competitors. Lilly earns consistent and wide recognition for creating an exceptional work environment while maintaining our highly regarded reputation in the Pharmaceutical Industry and Community:
- FORTUNE Most Globally Admired Companies™
- FORTUNE Top Companies for Leaders in North America™
- Chronicle of Philanthropy Most Generous Companies in the US
- Business Week Magazine Best Places To Launch A Career™
- Information Week 500 Most Innovative Users of Technology
- Science Magazine Best Companies for Scientists™
- The Scientist Best Places to Work in the Industry™
- Black Enterprise Top 40 Companies for Diversity
- Working Mother Best Companies for Working Mothers™
LILLY IS AN EQUAL OPPORTUNITY EMPLOYER |
