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Food & Beverage Server: Cache Creek Casino Resort
Cache Creek Casino Resort is owned and operated by the Yocha Dehe Wintun Nation, located in Brooks , California . From its humble beginnings as a bingo hall in 1985, Cache Creek now encompasses 74,720-square feet of casino space featuring 2,600 slot machines and 142 table games. The 415,000-square foot property also include a 200-room luxury hotel and full-service spa, eight restaurants, Club 88 entertainment venue, outdoor swimming pool, casino gift shop and Mini Mart, Gas Station and Fire Station. We also offer a comprehensive benefit package to our employees which include: Medical Prescription Dental Vision Life Insurance 401 k Tuition Reimbursement Gas Discount Free Meals Paid Time Off Weekly Paychecks Discounted Health Care Membership Employee Discounts at our Restaurants and Spa Employee Assistance Program (EAP) Promotion Opportunities Carpooling Program Wellness Program If you're interested in working in a fun and exciting environment, please visit us online at https://jobs.cachecreek.com and complete an application!
Summary To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education Minimum of two years experience in a similar full service and cashiering restaurant. Ability to describe and up sell wines and spirits. Ability to balance and reconcile cashier banks.
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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