About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of $2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.3 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the worlds largest and most diverse in real estate with more than $46 billion of assets under management. For further information, please visit our Web site, www.us.joneslanglasalle.com.
We are seeking a Portfolio Operations Center (POC) Agent at our Minnetonka, MN location.
PORTFOLIO OPERATIONS CENTER (POC) AGENT - Minnetonka, MN
Responsibilities:
- Monitoring and operations within a 24x7x365 Operations Center.
- Ability to prioritize and work independently.
- Perform proactive security protocol status checks as part of normal surveillance activities.
- Collection of work orders supporting building break/fix and security system hardware.
- Conduct risk mitigation by correctly synthesizing data and information and arriving at a resolute outcome.
- Perform tracking and management of incidents to resolution in accordance with POC procedures.
- Familiarity with various security monitoring systems (access control, CCTV, intrusion detection, etc.) and 3rd party monitoring services.

Requirements:
- High School Diploma or GED; Bachelor Degree preferred.
- Distinctive customer service and/or security experience.
- Proven effective communications skills.
- Ability to work various shifts.
- Desire to work in a fast-paced, technology centric operations center.
- Proficiency with Microsoft Office.
Start a lasting career with Jones Lang LaSalle today!
We offer a competitive salary and benefits package. Please submit your resume to: jeremy.chilton@am.jll.com
Jones Lang LaSalle is an Equal Opportunity Employer