Practice Consultant: EMC Corp.

Practice Consultant

RSA, The Security Division of EMC, is the premier provider of security solutions for business acceleration, helping the world's leading organizations succeed by solving their most complex and sensitive security challenges. RSA's information-centric approach to security guards the integrity and confidentiality of information throughout its lifecycle – no matter where it moves, who accesses it or how it is used.

RSA offers industry-leading solutions in identity assurance & access control, data loss prevention, encryption & key management, compliance & security information management and fraud protection. These solutions bring trust to millions of user identities, the transactions that they perform, and the data that is generated. For more information, please visit www.RSA.com and www.EMC.com.

We are seeking a service-driven individual to join our Professional Services staff as a Practice Consultant. The Practice Consultant acts as a company representative in a post-sales perspective to provide installation, training, and customization services. The Practice Consultant must work diligently to get customers up and running with Network Intelligence Corporation’s hardware and software products. You must be willing to work with other people and put in whatever effort it takes to satisfy customers, both internal and external.

Experience with software implementation or software installation and exposure to programming languages C/Java/.NET

Primary responsibilities will include, but are not limited to:

• Provide punctual, on-site installation, training, and customization services


• Provide product training via phone and Webex


• Development of statements of work for complex projects


• Ability to build project plans and manage complex projects


• Some outside-normal-hours visits as necessary


• Logging all issues into databases


• Proactive following-up on all issues and visits


• Analysis and debugging of technical issues


• Provide technical documentation and knowledge base updates


• Assist technical support in times of staff shortages

Minimum requirements for consideration:

• Minimum 2 years experience delivering technical consulting services to customers including exposure to security environments


• Functional Experience with either UNIX or Windows Server environments and associated clients


• Microsoft Office Suite of Products, and Internet Explorer.


• Development background Software Languages such as C and Java (Must be able to demonstrate knowledge)


• Understanding of network and security knowledge (TCP/IP, DNS/WINS, firewalls, routers, IDS, VPN’s)


• Certification is a plus in any of the following areas:
  
  
  
  • UNIX and or Windows OS certifications (MSCE, MCP, etc.)
  
  
  • Security certifications (CISSP, etc.)
  
  
  
  


• Positive, can-and-will-do, team player attitude.


• Positive appearance and charismatic demeanor conducive to presenting information to customers in a face-to-face encounter


• Ability to clearly relay technical knowledge to both technical and non-technical people, written and verbally.


• Resourceful and self-sufficient, as help may not always be readily available


• Project management experience, particularly in the area of application implementation


• Ability to manage multiple, concurrent tasks.


• Willing and able to travel up to 75% of the time

Education:

• Minimum of a 4 year (i.e. Bachelors) Degree in a technical discipline (Engineering, Computer Science, Information Systems/Science, Mathematics, etc.) or equivalent experience

EMC is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace.

EMC does not accept unsolicited Agency Resumes. EMC will not pay fees to any third party agency or firm that does not have a signed "EMC Agency Fee Agreement."

EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC's products and services can be found at www.EMC.com.

If you're looking to make a difference, not just in technology but wherever people live and work, to advance what's possible and move the world forward, to work with the sharpest minds in information-come to EMC. And if you're looking for greater balance in your life, we can help there too with healthy work styles, full tuition reimbursement, personal wealth-creation support, and unlimited opportunities to do important and exciting work in IT. For more information on careers at EMC and to apply, click here.

EMC values an inclusive work environment where every employee is encouraged to share their ideas and talents, so we can leverage our diversity. From our diversity, EMC draws the strength to be a world-class company.

EMC is committed to creating an environment of inclusion that has many dimensions-cross-geography, cross-organization, and across traditional lines of difference, such as gender, sexual orientation, ethnicity, and race.

Thanks,
EMC Team