UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.
Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.
Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?
IT Data Analytics Analyst - Minnetonka, MN-313016
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Description
UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.
Position Description:
The Data Analytics Analyst supports the day-to-day management of the Distribution Operations systems and provides the planning, guidance and development of code used to extract data for operational intelligence. This function uses statistical and inferential analysis to provide specialized data analysis. The analyst works with Enterprise Reporting, Clients, Sales, Desktop Administration and other internal organization partners to monitor and manage applications, improve processes and increase performance of the organization.
Primary Responsibilities:
- Develop and implement application metrics; volume, defects, tends, issues and processing performance
- Organize, sort and filter data in order to distinguish patterns and recognize trends for reporting and analysis
- Measure and evaluate areas and activities related to productivity and effort
- Assist in creating operational extracts from the front line application databases
- Develop statistics and work with management to develop and implement successful solutions by identifying areas that warrant further analysis
- Provide data and statistics in the development of CBAs for project justifications of system projects or non-system projects
- Develop work measurements, production methods and standards
- Develop and maintain data preparation and audit/validation routines to support system performance
- Work with Enterprise Reporting and IT to create a data warehouse/marts and/or develop data mining analysis to support business decisions
- Collaborate with management to identify root cause problems with applications, including comprehensive process documentation
- Develop, track and implement recommendations for process improvement that increase quality, service and productivity
- Work with functional management teams to research and resolve issues in addition to coordinating efforts with other functional teams
- SQL programming experience
Qualifications Qualifications:
- 5+ years - data reporting experience
- 3+ years - systems analysis and measurement experience
- 2+ years - leadership experience (leading a functional or segmented team)
- 2+ years experience in MS Office Suite Excel and Access extracting data
- 2+ years SQL experience
Assets:
- Sales or lead management systems experience (Siebel or Oracle)
- Process improvement experience
- Experience in diagramming process flowcharts
- Undergraduate degree or equivalent experience
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. |
