Application Support Analyst: Staffmark

Application Support Analyst.

Well established broker/dealer is seeking an Application Support Analyst. This is a fulltime, permanent position that will start in the client's New York branch and relocate to Orlando, FL with in the year. Relocation expenses will be covered by employer.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Bachelor’s degree or equivalent
• Microsoft Server 2000 and later and SQL Server 2000 and later
• .NET framework
• Strong oral and written communication skills
• Project management and organizational skills
• Must be a quick and self learner, ability to work remotely and independently
• Understand and troubleshoot application issues
• Demonstrated proficiency in one or more of the following programming languages:
  • ASP
  • VBScript
  • JSP
  • JavaScript
  • SQL
  • C#
  • VB.NET
  • XML
  • HTML

HIGHLY DESIRED SKILLS AND PROFICIENCIES:

• Financial industry environment experience
• Microsoft Windows Environment or any Software integrated development environment
• Knowledge of multi tier systems in general (Application server, middleware, backend)
• Understanding of Web based technologies
• Understanding of Messaging
• Knowledge of Database & SQL
• Understanding of Networking
• Knowledge of MQ and FIX protocol
• Knowledge of scripting languages

PRIMARY FUNCTIONS:

• Field support calls\emails and resolve \ escalate issues to Dev and IT teams in a timely manner.
• Monitor trade flow, analyze issues and escalate to operations and client's tech support.
• Monitor job schedules and resume failed jobs.
• Manually run reports\stats and analyze trends
• Support ad-hoc systems\server maintenance tasks including server reboot, start\stop service, etc
• Document knowledge base that is readable, well-commented, and adheres to standards and best practices
• Ensure timely communication of work status using suite of task reporting tools
• Accurately estimate the work time needed to meet the requirements defined in support specifications
• Identify quality improvement opportunities and submit documented suggestions
• Continuously explore and remain current on new technologies and programming techniques
• Take On-Call support calls during off hours, weekends, and holidays

If you have the above skill set, please send resume to jgreenhouse@staffmark.com

Only local candidates need apply.