| Inside Sales Representative Summary: Primarily responsible for processing telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate. Essential Duties and Responsibilities: - Processes telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate and assists outside sales personnel by processing priority transactions.
- Increases business by selling to customers in addition to taking orders.
- Generates product and price quotes as required.
- Gathers marketing information regarding customers, competitors and pricing as well as implements sales strategies set forth by senior management.
- Establishes and maintains customer relationships, communicates with customers and co-workers to provide technical information.
- Participates in product meetings, seminars and training schools to enhance and maintain personal and product knowledge.
- Gains familiarity of the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods.
- Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
- Ability to consider all aspects of selling including: vendor relationships, profit and loss concepts and long and short term goals of the company.
- Able to meet deadlines.
- Excellent attendance record required.
- Able to work overtime as needed.
- Other duties may be assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: - High school diploma with minimum 2 years related experience.
- Qualified applicants must be customer oriented and motivated with excellent communication, organization and problem-solving skills.
- Ability to prioritize and manage multiple tasks and deadlines.
Product and application knowledge essential YHJ |