Call Center/Help Desk Agent - RTI: Siemens

Company Description

Siemens IT Solutions and Services, Inc. is one of Siemens operating companies in the United States. Siemens IT Solutions and Services is an internationally leading provider of IT solutions and services. With its comprehensive know-how and specific sector knowledge, this division of Siemens offers solutions and services from a single source – from consulting to systems integration to software development and management of IT infrastructures. Siemens IT Solutions and Services has 43,000 employees and posts annual worldwide sales of more than $6.5 billion USD. For more information, please visit www.usa.siemens.com/it-solutions.

Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.

Job Description

At Siemens IT Solutions and Services, Inc. ( http://www.it-solutions.usa.siemens.com), The Call Coordinator will demonstrate an ability to interface and consult with all levels of Management and interface with Customer contacts, as a Strategic Business Partner. Each has a proven history of generating outstanding business results.

- Continuous queue monitoring and focus
- Excellent data entry skills
- Excellent customer service skills
- Ability to work in a fast paced environment and keep up with existing team member productivity
- Ability to multi task and keep focused on objectives
- Microsoft office knowledge, Outlook & Excel musts
- Clarify knowledge is a plus
- Attendance is critical to being successful in this position

Schedule is Mon-Fri 11:30a-8:30p.


If you meet the above skill set/experience requirements and are interested in working with a world-class technology company, Apply Today!

Along with the prospect to grow your career with a financially stable, International industry leader, you will also have the unique opportunity to say to your customers, "We're SIEMENS, We Can Do That

Siemens IT Solutions and Services, Inc is a Drug-Free Workplace that conducts pre-employment drug testing and background screening.