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Project Manager II - Service Division: Wincor Nixdorf
Project Manager - New Position
PROJECT MANAGER II - Service Division NO RELOCATION PPO Medical, Dental, Vision, LTD, STD, 401k 6% Match DESCRIPTION: Wincor Nixdorf the 3rd largest ATM Company in the world is seeking a high energy individual for Project Management in the Service Division. The position is responsible for executing tasks during project pilot, rollout and post-install phases, and participating in customer meetings. Typical projects include hardware refurbishment, store infrastructure surveys and rollouts, and disposal services management. Project Management: • Lead integrated planning activities, produce project plans, track and manage project teams from conception through execution of installation activities. • Interact with external customer and vendors, as well as coordinate with internal teams to ensure successful project completion. • Develop and execute project and resource plans for customer-selected services and internal based field change orders. This may include some or all of the following services; hardware refurbishment, infrastructure survey, infrastructure installation, rollout management, disposal services, maintenance contract startup. • Track delivery of materials required to complete installations. • Prepare customer and vendor Statements of Work documents. • Write and develop Scope of Work documents. • Demonstrated ability to solve problems, work independently and in teams. • Ability to interact effectively with all levels of the organization. • Demonstrate mid-level leadership and vendor management experience. • Possess ability to be naturally inquisitive. • Managing work to meet deadlines in fast-paced environment with multiple priorities; planning ahead to meet anticipated future situations / issues. Pre-Sales Support: • Assist sales managers in providing best methods and services for RFP, RFI customer opportunities. • Assist in project definition of requirements. • Obtain quotes from service providers and formulate proposal for customer. Tasks typically include: • Checklist verification with our service provider(s) • Check-in, data management, and QA of project deliverables • Reporting and escalation of installation exceptions • Rollout status reporting • Tracking delivery of materials required to complete an installation • Some projects may include requirements for vendor or customer training • Typical projects include one or more of the following services or emphasis areas and may be in retail or banking areas of emphasis: • Hardware refurbishment (via internal or external service provider) • Infrastructure surveys • Infrastructure rollout • Disposal services management • Assisting with task list for maintenance contract startup requirements • Assist with tasks required for vendor or customer training programs • Validation of service provider invoices to actual work performed • Participate in customer meetings as needed for status reporting or during project startup planning. • Occasional work in the field (domestic US) to verify technician instruction sets, perform observation for training purposes, or to perform QA checkpoints of technician or vendor REQUIREMENTS: • Minimum five-eight years in a project management rollout capacity with a concentration in retail and/or banking rollouts. • Minimum of five years of change management experience. • Education requirements will be considered in conjunction with actual experience. Ideal candidate must hold one or more of the following; technical degree, associate degree, bachelor degree, PMP certification. • Excellent written, listening and verbal communication skills. • Strong organizational skills. • Budget experience – accounting support (invoice processing) • PMI membership desirable. • High attention to detail tasks, recording, execution and follow-through. • High proficiency in all Microsoft Office applications and Microsoft Project. • Excellent verbal and written communication. • Solid knowledge of process modeling/mapping techniques, requirements gathering documentation. • High level of technical problem solving skills and people skills • High energy position, must be able to multi-task, be a self-starter and re-prioritize tasks involved in completing daily workload • Must be available to provide off-hours installation support as driven by project assignments. • Light travel needed for pilot support and customer meetings.
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