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CUSTOMER SERVICE / CALL CENTER REPRESENTATIVE: Randstad

Job IDS_34202
Company NameRandstad
Job CategorySales
LocationMilwaukee, WI
Position TypeFull-Time, Temp
Salary$12.50 to $13 per hour
Experience0-1 Years Experience
Desired Education LevelOther
Date PostedNovember 1, 2009 (Reposted Dec 7)




CUSTOMER SERVICE / CALL CENTER REPRESENTATIVE

Call Center Professionals Needed for Fortune 100 Financial Services Firm in Milwaukee!

Our client, a diversified financial services company with $436 billion in assets and 150,000 employees is adding PART TIME and/or FULL TIME CALL CENTER PROFESSIONALS to its team! Due to increased volume they are growing fast!

Responsibilities Include:
- Performing a variety of loan servicing tasks within a call center environment
- Handling inbound and outbound customer calls
- Will be providing customer account updates, verifying loan documentation and credit information
- Resolving problems regarding documentation issues
- May assist in researching and resolving discrepancies
- Updating and counseling borrowers on their status of their file, while also providing options and walking them through the process
- Processing routine to complex transactions on-line
- Resolving routine to moderately complex problems and inquires and referring difficult problems to specialists

Qualifications:
- 12 to 18 months experience preferably in a call center environment or banking, customer service/call center, loss mitigation, mortgage industry, sales or collections
- Outstanding communication skills
- Professional demeanor
- 1-2 years with the most recent employer
- Must provide a minimum of 2 positive work references
- Positive and flexible attitude needed


Potential shifts available:
Part time evening positions

Compensation:
- $13 per hour

Location:
- Milwaukee, WI 53224

For immediate consideration, please apply online to www.randstadjobs.com to complete an "online profile" and apply. You may also send your resume to rebekah.hodgson@us.randstad.com. When submitting your resume, please indicate your shift preference.

Working hours: Potential shifts available:
Part time evening positions
Part time morning positions
Full time 1st and 2nd shift positions
Weekends required

At Randstad, our job is simple. We work for you, and are ready to help you find the perfect job. Every day, Randstad helps over 150,000 people throughout the world find the job that's right for them - and we can do the same for you.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



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