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Retail Development Manager - RTW 2 (American Rag Juniors/Greendog/First Impressions/Epic Threads/Int: Macy's

Overview: Develop, train and lead store staffs in driving sales for Macy's Merchandising Group (MMG) Private Label Brands. Be entrepreneurial and use resources creatively to develop and execute business-driving strategies. Build loyalty to MMG Private Brands and the Retail Development program. Act as a liaison to Stores, Merchants and MMG.

Key Accountabilities: Training and Selling Capabilities

• Partner with the GSM's to ensure distribution and understanding of MMG training materials, most importantly the BRAND GUIDES.
• Train the trainers. Focus on training those who manage a team of associates.
• Plan and execute seasonal training seminars for all stores on rotation.
• Train MTM's and Visual teams on brand appropriate visual and merchandising presentation standards.
• Provide on-the-floor training to the sales associates on the features and benefits of MMG brands.
• Set the standard for customer service by demonstrating professionalism and product knowledge to exceed the customer's expectations.
• Recruit, interview, train and participate in the development for all private brand-selling specialists/work leads.

Communication

• Partner with Store Managers and RMM's on the execution of planned business-driving strategies.
• Initiate "floor walks" during store visits with key members of management. Discuss issues from previous visits, objectives, business driving opportunities, volume drivers, competitive selling, etc.
• Through Store Visit Recaps, communicate expectations, challenges and follow-up to division and MMG management.
• Provide feedback to MMG product teams and Retail Development on the competition, in-store adversity, assortment issues/opportunities and customer remarks.
• Utilize all brand appropriate recaps/reports.

Business Analysis

• Develop, implement and communicate actionable sales driving strategies identified by analyzing sales performance. Also use the same data to identify poor performance and product weakness.
• Evaluate square footage and fixture allocation of private brands in order to determine if it is appropriate to volume, trend, and stock levels.
• Participate in conference calls to strategize on business opportunities (Brand team, Program Manager, Buying Office, etc).

Merchandising and Visual Presentation

• SET THE STANDARD FOR PRESENTATION. Using Brand Guide provide hands on training, communication of brand visual and merchandising standards, etc to achieve results. Partnerships and store accountability is key.
• Work with RMM and/or in-store partners to identify and secure BEST real estate appropriate for the brand.
• Plan and execute seasonal flow of goods. Partner with MTM, GSM, Visual staff and selling specialists to review new deliveries and establish a sense of "PRIORITY" for all private brands.
• Partner with store staff and management to ensure standards are maintained between visits.
• Monitor stock rooms to ensure they are organized with minimal receipts in the back room.
• Ensure efficient floor replenishment strategy. Develop a game plan with the MTM, specialist, etc.
• Partner with store staff to ensure markdowns are executed as scheduled, signed, and easy to shop.
• Partner with Visual to ensure all graphics are current and mannequins reflect the lifestyle of the brand.
• Communicate recommendations for shop enhancements to Program Managers.

Skills Summary:

As a Retail Development Manager, one must be self-motivated, disciplined and possess the ability to work independently as well as part of a team.

• Experience within Macy's preferred but not required.
• Merchandising, buying, or management skills are required.
• Must have strong written and oral communication skills with the ability to communicate at many different levels.
• Must possess a sense of urgency with the ability to prioritize.
• Computer proficient in Microsoft Windows, Excel, Word and Lotus Notes.

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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