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Benefits Technician: Coast Community College District

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Job ID	D-003-10
Company Name	Coast Community College District
Job Category	Education/Training; Human Resources
Location	Costa Mesa, CA
Position Type	Full-Time, Employee
Salary	$45,335 to $55,169 per year
Experience	2-5 Years Experience
Desired Education Level	High School
Date Posted	October 27, 2009

View Coast Community College District profile and job listings

Coast Community College District

Benefits Technician

BASIC FUNCTION:
Under the direction of the assigned supervisor, perform a variety of technical and accounting duties in support of employee benefits programs including insurance, enrollment, eligibility, accounts payable, accounts receivable and financial record-keeping functions; serve as a technical resource and liaison concerning assigned employee benefits functions

Job Close Date
11-19-2009

Campus
District Complex

Department
DIST\Benefits

Shift
Regular

Job Category
Support Staff

Work Calendar
12 Mo Classified

REPRESENTATIVE DUTIES:

ESSENTIAL DUTIES:
Perform a variety of technical duties in support of employee benefits programs including insurance, enrollment, eligibility, accounts payable, accounts receivable and record-keeping functions; provide eligible employees with benefits and disbursements according to established policies and procedures.

Enroll, add and delete employees to and from various benefit plans; prepare, compile, distribute, process and assist employees with completing various enrollment forms and applications; request and obtain necessary documents and information as needed; determine eligibility for benefits.

Serve as a technical resource to employees and retirees concerning assigned employee benefits and fiscal functions; respond to inquires and provide technical information concerning related plans, options, deductions, payments, accounts, requirements, policies and procedures.

Process and reconcile billings for health benefits; receive, process and prepare insurance invoices for payment; compare and reconcile insurance invoices with benefits records and audit for accuracy; prepare purchase order requests and change orders for vendors; follow up on payments and balances.

Prepare, process and reconcile payments for various plans and insurance; collect, receive, sort, process and update accounts with employee and retiree premium payments; calculate, prepare, process, revise and assure accuracy and proper distribution of various payments and disbursements.

Process new hires, terminations, voluntary deduction modifications and other benefit adjustments; calculate, revise and update records with changes in benefits, insurance rates and deductions; add and drop retirees and dependents to and from plans; notify employees of benefit adjustments as needed.

Prepare and maintain a variety of financial, narrative and statistical records, lists and reports related to benefits programs, employees, payments, invoices, premiums, status, enrollment, eligibility and assigned activities; establish and maintain filing systems.

Update insurance enrollment information to reflect new enrollments, changes or terminations; review and verify accuracy of eligibility lists for medical, dental, vision and disability plans.

Input and update a variety of employee and benefits data in an assigned computer system; establish and maintain automated records and files; initiate queries, develop spreadsheets and generate a variety of computerized documents, lists and reports; assure accuracy of input and output data.

Receive, process, verify and audit benefits and related financial forms and documents for accuracy; review, verify and audit accounts, payments and related transactions, records, reports, statements, invoices and documents for errors; identify, investigate and resolve errors and discrepancies.

Communicate with personnel, administrators, vendors and various outside agencies to exchange information, and resolve issues or concerns.

Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software.

Perform clerical duties in support of employee benefits functions; initiate and receive phone calls; compose, distribute and respond to various correspondence; duplicate, distribute and file materials; receive, sort and distribute mail.

Receive and verify accuracy of Medicare entitlement notices as required; process and update ledgers with Medicare premiums and prepare requests for reimbursement.

Contact employees and retirees to collect monies for delinquent accounts and non-sufficient checks; prepare, distribute and follow up on related notices and letters.

OTHER DUTIES:
Perform related duties as assigned.

Minimum Qualifications:

Faculty/Educational Administrators complete the Equivalency Application only if you do not meet the minimum qualifications for the position you are applying to, and you wish to be considered.

KNOWLEDGE OF:
1. General methods, practices, terminology and procedures used in benefits administration including insurance, enrollment, eligibility, billing and record-keeping functions.
2. Employee benefit packages and insurance programs.
3. General methods, procedures and terminology used in technical accounting work.
4. Employee benefits enrollment practices and procedures.
5. Use and processing of purchase orders, invoices and related documents.
6. Data control procedures and data entry operations.
7. Interpersonal skills using tact, patience and courtesy.
8. Record-keeping and filing techniques.
9. Oral and written communications skills.
10. Correct English usage, grammar, spelling, punctuation and vocabulary.
11. Modern office practices, procedures and equipment.
12. Operation of a computer and assigned software.
13. Mathematic computations.

ABILITY TO:
14. Perform a variety of technical and accounting duties in support of employee benefits programs including insurance, enrollment, eligibility, accounts payable, accounts receivable and financial record-keeping functions.
15. Enroll, add and delete employees to and from various benefit plans.
16. Serve as a technical resource concerning assigned employee benefits and fiscal functions.
17. Maintain accurate financial and statistical records.
18. Process, audit and account for income and expenditures
19. Prepare and evaluate comprehensive reports and statements.
20. Compare numbers and detect errors efficiently.
21. Compile, calculate and reconcile billings for health benefits.
22. Learn, interpret, apply and explain current laws, rules, regulations, policies and procedures.
23. Utilize a computer to enter data, maintain records and generate reports.
24. Receive and maintain a variety of confidential information.
25. Ensure compliance with applicable laws, regulations, and guidelines.
26. Communicate effectively both orally and in writing.
27. Establish and maintain effective working and cooperative relationships with others.
28. Meet schedules and time lines.
29. Perform arithmetic calculations quickly and accurately.
30. Operate standard office equipment including a computer and assigned software.

EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school supplemented by college level course work in business, accounting, benefits or related field and two years employee benefits, accounting or related experience.

Desired Qualifications
1. Experience in an insurance environment.

Conditions of Employment
This is a regular, full-time, 12-month per year position. The normal hours of work will be 8:00 a.m. to 5 p.m., Monday through Friday, with some flexibility to meet the needs of the department. The effective date of employment will be arranged with the supervisor.

Required Supplemental Questions

When you apply for this position, you will be required to answer these questions. In addition to answering the following questions, you will be required to attach and/or copy and paste a cover letter and resume to your application. Please have required documents ready before applying. (Required)

(Character limit per supplemental question is 1,200.)

1. Describe your educational background and professional experiences that have prepared you for this position as a Benefits Technician.

2. Describe your experience dealing with accounts receivable/payable including balancing and auditing of numerous accounts.

3. Describe the nature of your background in benefits accounting, including auditing of vendor billings and eligibility lists.

4. Describe your experience with software programs (Word, Excel) and any programs related to data entry of benefits eligibility.

5. Describe in detail how you analyzed and resolved an inquiry or problem using the assistance of a co-worker.

6. Describe a situation in which you resolved an issue satisfactorily with a difficult customer/client.

For additional help, please call Applicant Processing at (714) 438-4715, 8:00 a.m. to 5:00 p.m., Monday through Friday.

Salary Range
$45,335 (Step 1) - $55,169 (Step 5)/Annual Salary
Range E-48
Based on the 2009/2010 Classified Salary Schedule

Pay Philosophy
Starting salaries for support staff positions begin at Step-1 of the salary range. Employees hired prior to April 1 of each year will move to the next step on the upcoming July 1. Employees hired on or after April 1 of each year will move to the next step the following July 1. All movement on the salary schedule will occur July 1 of each year for all classified employees.

Physical Demands
WORKING CONDITIONS:

ENVIRONMENT:
-Office environment.
-Constant interruptions.

PHYSICAL DEMANDS:
-Dexterity of hands and fingers to operate a computer keyboard.
-Hearing and speaking to exchange information in person and on the telephone.
-Sitting or standing for extended periods of time.
-Seeing to read a variety of materials.
-Bending at the waist, kneeling or crouching to file and retrieve materials.
-The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
-The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.
-Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-A detailed list of physical demands and work environment is on file and will be provided upon request.

Additional Required Qualifications
Certificates

Work Schedule
8:00 a.m. - 5:00 p.m., Monday - Friday

Benefits:
The District provides a comprehensive benefit program effective the first calendar day of the month following the first day of regular employment. Dental and vision care plans for employees and dependents, and life insurance and income protection plans for employees are fully paid by the District. A variety of medical plans covering employees and their dependents are available, with the District paying the major portion of the cost. Other liberal benefits include, on an annual basis: vacation, 12 days the first year; sick leave, 12 days; holidays, averaging 12 days. Employees participate in both the Public Employees Retirement System and Social Security.

Receives Benefits:
Yes

Application Requirements
To be considered for employment you must submit a complete application packet. A complete application packet includes:
- Classified/Management Employment Application.
- Cover Letter highlighting your qualifications for the desired position.
- Current Resume.
- Answers to supplemental questions.

Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.

Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate the job you are applying to and your name.

For additional help, please call Applicant Processing at (714) 438-4715, 8:00 a.m. to 5:00 p.m., Monday through Friday.

Vacancy ID
D-003-10

To apply, please visit: http://www.cccdjobs.com/applicants/Central?quickFind=51215

EOE

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Benefits Technician: Coast Community College District

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