Instore Retail banker - Pennington Gap: Woodforest Bank

Retail Banker

· Excellent communication skills, both written and verbal

· Outstanding customer service achieving both customer satisfaction and retention

· Knowledge and enthusiasm about Woodforest bank products and services when talking to both customers and potential customers

· Participate in the team effort to accomplish branch goals

· Develop professional relationships with Woodforest business partners

· Knowledge of policies, procedures and products pertaining to teller and new account transactions

· Market bank products and services while talking to both customers and potential customers

· Participate in community activities to foster and develop customer relations

· Analyze customer’s needs and recognize service opportunities

· Practice dual control while processing transactions and participating in branch responsibilities

· Process teller transactions and open new accounts courteously, timely and accurately

· Balance a cash drawer daily while staying within set policy guidelines

· Determine the appropriate action required on transactions to protect the Bank from financial loss

· Demonstrate flexibility in scheduling to ensure coverage

· All other duties as assigned

Education

· High school diploma or equivalent

Experience

· 1 year customer service and or sales experience required

· May substitute 1 year service in a nonprofit, community organization or volunteer role for work experience

· May substitute 2 or more years college for 1 year work experience

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.