Experienced Eligibility Case Worker -Marion Cnty Description
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 74,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
Positions are also available in the following counties: Marion, Vigo, Vanderburgh and Clark.
Job Responsibilities:
Position is responsible for gathering information related to applications for public assistance programs. In conjunction with an automated system, eligibility specialist will provide information to state eligibility consultant who will make the eligibility decision for various public assistance programs including TANF(Temporary Assistance for Needy Families), Food Stamps and Medicaid. Duties will include reviewing applications submitted, identifying required client data and verifications that must be collected in support of the eligibility determination, communicating with clients in the data collection process, reviewing the case information and preparing it for case disposition by the state eligibility consultant. The incumbent, with proper training, is expected to work independently of immediate and continuous supervision. Perform related duties as assigned.
Required skills and abilities:
Ability to quickly learn a variety of software systems
Ability to perform basic mathematical calculations
Ability to use tact and empathy in dealing with people from varied backgrounds
Ability to organize and meet deadline and quality standards
Ability to learn and follow standard business policies and processes
Must have some computer knowledge
Strong Communication Skills
Qualifications:
Previous experience as a Public Assistant Case Worker (PAC or PAC IV) or Family Case Coordinator (FCC) with the State of Indiana
3 years of experience performing administrative support or program support in systems related to counseling, education, health care, public administration, social services, vocational rehabilitation, or related experience
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
2 or more years of experience with ICES (Indiana Client Eligibility System) or WFMS (Workflow Management System)
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