Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Functional Description:
The Publications/Communications Specialist has the overall responsibility to handle all provider/client publications, web updates, responding to Wyoming Department of Health (Wyoming Medicaid/EqualityCare) communications/requests, user documentation, and development of Computer Based Training (CBT) courses and monitoring CBT via Learning Management Software (LMS).
MAJOR POSITION RESPONSIBILITIES:
1. Compiles, organizes rewrites and edits Operational Procedures, System Documentation and other source material provided by technical and non-technical staff.
2. Provides expertise regarding presentation, including organization, format, layout and style.
3. Edits documentation for accuracy and consistency.
4. Prepares or assist in the preparation and distribution of program materials and computer based training modules.
5. Ensures that all contract requirements for program communications and print materials are met or exceeded.
6. Oversees and coordinates updates to existing materials.
7. Works with other managers to ensure that contract requirements for quality, materials deployment and communication are met.
8. Develops computer based training courses for Medicaid/EqualityCare providers and monitors course completions via the Learning Management Software.
9. Works with technical resources to maintain and modify internal and external web sites, serving as the key resources for layout and content.
10. Addresses Wyoming Department of Health inquires within one business day.
11. Other duties as assigned.
REQUIRED:
1. Excellent attendance (prompt and dependable).
2. Excellent verbal and written communication skills.
3. Good organizational skills and decision making ability.
4. Detail oriented with a commitment to quality, confidentiality and accuracy.
5. Ability to prioritize daily tasks along with special project demands
6. Demonstrated writing proficiency, e.g. accuracy, clarity and stylistic consistency.
7. Ability to work independently, but as part of a team concept.
8. Must be a self-starter and self-motivated
9. Proficiency in the use of personal computers (Microsoft Office Suite preferred) and related publication software applications.
10. Strong customer service orientation.
Education and Typical Years Experience
PREFERRED:
1. Associates Degree
2. Previous experience with large scale publications
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling 866-419-2226 .
