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Financial Check-In Coord (DLP): Liberty University
Duties:
* Report directly to the Payment Plan Manager * Become thoroughly knowledgeable in the DLP financial check-in program * Assist in troubleshooting, setup, maintenance, preparing communications to students, reporting and training within and outside Student Accounts * Assist in processing of scheduled payments * Collect on returned drafts or declined credit payments * Update account information for payment plan changes * Coordinate with DLP Account Reps on delinquent accounts or payments * Demonstrate professional and courteous customer service skills when responding to financial check-in questions including timely and professional responses to telephone calls and emails * Properly safeguard funds and account information by adhering to established internal control policies and prodedures * Perform other duties as assigned *HJ Qualifications: High school diploma - Associates in Business / Accounting preferred or significant related experience Effective oral and written communication skills Experience in Accounts Receivable area or cash handling environment desired Customer service skills Computer skills: MS Excel, Access, and Word
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